Question about Miele Novotronic W1918A Front Load Washer
My Miele Novatronic W360 is not working. A few days ago we accidentally opened the compartment at the bottom left to clean during a wash - all the water from the wash gushed out on to the kitchen floor. Since then the machine has not been working.
The "check inlet" light and the "check drain light" keep on flashing. We have carried out all the instructions as per the Miele users guide - but the lights still continue to flash and the alarm sets off. When we try to run a program, the timer display shows three bars across and hence does not activate any wash programs. According to the manual, this indicates that the "Waterproof System has been activated"
Any suggestions as to hoe to solve this? Should I just call in the engineer from Miele? I am trying to avoid calling them out because of the high call out charge. I will appreciate any suggestions.
Check your exit hose spigot, it may be clogged. This is if your filter is all clean. There should be air for passage in the standpipe behind. Your hose should not fit airtight into the standpipe and neither too deep into it. Snaking out your standpipe would be good too.
Your filter of the water inlet valve is accessible outside the machine; it is at the water entry point. Close your faucet & check this out; this gets clogged often.
Hope i am helpful...... Click on 'thanks for trying' if not helped, your prob will be back for someone else to solve.
Posted on Feb 25, 2008
When I had this problem I went along the entire water inlet route and verified flow. Water flow entering the soap dispenser tray should be very robust & audible; if not, you have a flow restriction or low pressure, flashing red light or not.
I'm stating the obvious because I actually missed some filter elements the first time I tried. Disconnect inlet hose at plastic fitting on chassis and verify your flow there. Then look inside the inlet barb and use a small pair of channel lock or lineman's pliers to grasp the tab on the inverted "basket" and pull it straight out. These filters can be packed full of sand and small gravel inside--they were in my case.
Posted on Nov 24, 2008
Try turning the machine on its side, undo the bottom and check that the polystyrene float (attached to a switch) is not somehow jammed. This float cuts off the water if the machine leaks internally, and produces the symptoms you describe. It's a really good machine so don't throw it away!!
If that still doesn't help then it might also be the motor brushes, which produce similar symptoms - if your machine starts to fill but then flashes and just drains again, it's almost certainly the brushes. This might be the case after you check the float problem.
Posted on Sep 21, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Feb 24, 2016 | Miele Washing Machines
Sep 03, 2012 | Miele Washing Machines
Jun 25, 2011 | Miele W487 Front Load Washer
May 31, 2011 | Miele Novotronic W1918A Front Load Washer
Apr 03, 2010 | Miele Novotronic Premier 500 Front Load...
Jan 29, 2010 | Miele Novotronic W1918A Front Load Washer
Apr 28, 2008 | Miele W864 Front Load Washer
Apr 21, 2008 | Miele W310 Front Load Washer
Feb 10, 2015 | Miele Novotronic W1918A Front Load Washer
1,737 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: