Question about Miele Novotronic W1918A Front Load Washer
My Miele Novatronic W360 is not working. A few days ago we accidentally opened the compartment at the bottom left to clean during a wash - all the water from the wash gushed out on to the kitchen floor. Since then the machine has not been working.
The "check inlet" light and the "check drain light" keep on flashing. We have carried out all the instructions as per the Miele users guide - but the lights still continue to flash and the alarm sets off. When we try to run a program, the timer display shows three bars across and hence does not activate any wash programs. According to the manual, this indicates that the "Waterproof System has been activated"
Any suggestions as to hoe to solve this? Should I just call in the engineer from Miele? I am trying to avoid calling them out because of the high call out charge. I will appreciate any suggestions.
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Posted on Jan 02, 2017
Check your exit hose spigot, it may be clogged. This is if your filter is all clean. There should be air for passage in the standpipe behind. Your hose should not fit airtight into the standpipe and neither too deep into it. Snaking out your standpipe would be good too.
Your filter of the water inlet valve is accessible outside the machine; it is at the water entry point. Close your faucet & check this out; this gets clogged often.
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Posted on Feb 25, 2008
When I had this problem I went along the entire water inlet route and verified flow. Water flow entering the soap dispenser tray should be very robust & audible; if not, you have a flow restriction or low pressure, flashing red light or not.
I'm stating the obvious because I actually missed some filter elements the first time I tried. Disconnect inlet hose at plastic fitting on chassis and verify your flow there. Then look inside the inlet barb and use a small pair of channel lock or lineman's pliers to grasp the tab on the inverted "basket" and pull it straight out. These filters can be packed full of sand and small gravel inside--they were in my case.
Posted on Nov 24, 2008
Try turning the machine on its side, undo the bottom and check that the polystyrene float (attached to a switch) is not somehow jammed. This float cuts off the water if the machine leaks internally, and produces the symptoms you describe. It's a really good machine so don't throw it away!!
If that still doesn't help then it might also be the motor brushes, which produce similar symptoms - if your machine starts to fill but then flashes and just drains again, it's almost certainly the brushes. This might be the case after you check the float problem.
Posted on Sep 21, 2009
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