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Answering system won't record messages...phone defers to Telstra 101

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Had a problem on wireless home phone with answering machine not taking messages when had the answering machine set to 12 rings before answering. Found the sim card (my wireless system) auto response would answer first. Fixed it by reducing time to 6 rings and answering machine now comes on first.

Posted on Oct 13, 2010

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Posted on Jan 02, 2017

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Please may I speak to real person


your message service is provided by your mobile phone network provider. As you did not provide this information I suggest searching at www.google.com for the mobile phone providers web site and go to this and look for FAQ's or support or help .There will either be a phone number or a live chat help .

What normally happens is when a message is left the message service sends a MWI (message waiting indication) via SMS to tell you to access Message bank. The SMS usually under messages then gives you the phone number to call to access your recorded messages. eg TELSTRA uses 101 optus uses 123 vodaphone uses 121 they are all different depending on provider .

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Recorded greeting....assuming voice mail greeting. VM is switch related vs stored in the phone. You will need to log into VM and choose the option for greeting, then you can overwrite your current greeting

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cell phone voice mail is done by the network provider . They will have an access phone number like for example telstra in austrailia uses 101 optus in australia uses 321 once you are in the voice mail it tells you the options press (whatever number) for delete message.
contact or look up on the phone network providers web site what this voice mail phone number is.

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There are messages on the voicemail system provided by your telephone company. This records messages when people call while you're already on the phone. Please contact your telephone company for instructions on accessing their voicemail system.

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My panasonic phone won,t record messages from callers


Before i can give a definite answer to this problem first what is the exact model of the phone? Does it record messages before?
If the answer to the second question is yes then check the device memory. If the memory is full try clearing up some space on the phone as this could affect the recording of messages on your device. Expecting a feedback from you. Hope the solution is helpful?

Sep 02, 2010 | Cell Phones

1 Answer

Our phones only ring 4 rings before going to message bank. We have a telstra wall connection, and 3 panasonic KX-TG1840AL


Hi,

You can change the number of times the phone rings before the unit answers calls.
You can select 2 to 7 rings, or “Auto”.

“Auto”: The unit answers after 2 rings when new messages have been recorded, and
after 5 rings when there are no new messages. If you call your phone from
outside to listen to new messages, you will know that there are no messages when the phone rings for the 3rd time. You can then hang up without being charged for the call.

1 Press OK.
Select Answer System, then press >(Right navigation button).
2 Select Settings, then press >.
3 Select Number of Rings, then press >.
4 Select the desired setting, then press >.
5 Press End button

725a0bb.jpg Thank you

Aug 10, 2010 | Cell Phones

1 Answer

I have a XS1455 answering m/c. Have a problem


Messagebank provides a personal answering service if your phone line is busy or you can't get to the phone. You don't need extra equipment like answering machines, and you also get greater flexibility on call waiting- if you don't want to interrupt your call, let messagebank take your message. Let me know if this answers your question. Master FixYa: saailer@att.net

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