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Cannot get keyboard and mouse to stay connected(wireless) have to keep resetting after about five minutes use(new batteries fitted)

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  • James Clement May 11, 2010

    What model keyboard and mouse?

    Do you have a cordless phone nearby, a microwave running or a wireless access point close to the keyboard and/or receiver for the keyboard?




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Check whether ur cardless mouse and keyboard where installed properly if the os is 95 or 98.u and u should maintain the distance between mouse,keyboard with usb

Posted on Jun 07, 2008

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What you need to do is a clean install, of everything, its not that the system is faulty, but sometimes they fight ports too and you are obviously having a conflict with something else that is using the port.
like humans software have conflicts too we fight over girls they fight over ports.lol

is this helpful let me know

Posted on Jun 03, 2008

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Whtat u need to to inset the cordless first it will ask found new hardware then you insert the cd driver to it then you follow the instruction on the screen after installation youn restart your pc you must make sure that the censor is connected properly after this prosecces it will work

Posted on Jun 02, 2008

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The mouse or keyboard does not work at all
If your wireless mouse or keyboard is not working properly, check the following:
  1. The mouse is designed to enter a suspend mode after 20 minutes of inactivity. Try to reactivate the mouse by clicking the left mouse button.
  2. If the underside of the mouse has an on/off switch, make sure to set the switch to the "On" position.
  3. Restarting the computer may resolve the problem, at least temporarily, so that other troubleshooting steps can be applied.
  4. Make sure that the keyboard and the mouse are within 100 centimeters (39 inches) of the receiver. If the receiver is attached to a cord, position it so that it is on the same level surface.
  5. Verify that the batteries are correctly installed in the keyboard and mouse. If possible, use a fresh set of alkaline batteries.
  6. If the receiver is a USB receiver, unplug it, wait for five seconds, and then plug it back in. Wait about five more seconds and then test the mouse and keyboard again.
  7. Reset the keyboard and mouse connections :
Note: The following connection sequence must be completed within 60 seconds.
With the receiver plugged in, press and hold the Connect button on the receiver until the activity LED flashes.
Note: Some HP computers have receivers built into the front of the computer; such as TouchSmart 700 Series PCs and Digital Entertainment Centers. Look for a small Connect button built into the case. If you have a TouchSmart 500 or 800 Series PC, the receiver plugs into a USB port on the underside of the case and does not have a Connect button - skip this step.

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