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Cannot get keyboard and mouse to stay connected(wireless) have to keep resetting after about five minutes use(new batteries fitted)

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  • James Clement May 11, 2010

    What model keyboard and mouse?

    Do you have a cordless phone nearby, a microwave running or a wireless access point close to the keyboard and/or receiver for the keyboard?




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Check whether ur cardless mouse and keyboard where installed properly if the os is 95 or 98.u and u should maintain the distance between mouse,keyboard with usb

Posted on Jun 07, 2008

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What you need to do is a clean install, of everything, its not that the system is faulty, but sometimes they fight ports too and you are obviously having a conflict with something else that is using the port.
like humans software have conflicts too we fight over girls they fight over ports.lol

is this helpful let me know

Posted on Jun 03, 2008

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Whtat u need to to inset the cordless first it will ask found new hardware then you insert the cd driver to it then you follow the instruction on the screen after installation youn restart your pc you must make sure that the censor is connected properly after this prosecces it will work

Posted on Jun 02, 2008

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1 Answer

Hp touchsmart 300


From the User Guide at... http://h10025.www1.hp.com/ewfrf/wc/manualCategory?cc=us&dlc=en&lc=en&product=4174137&

The wireless keyboard and mouse are pre-synchronized, for your convenience, to work with your

HP TouchSmart PC. The keyboard and mouse should work immediately after you pull the battery tabs to

activate the preinstalled batteries, and then turn on the mouse (A).

You may need to manually synchronize the wireless keyboard or mouse if they are not functioning.

To synchronize them:

Make sure the keyboard and mouse are next to the HP TouchSmart PC, within 30 cm (1 foot) and

away from interference from other devices.

Keyboard: Press the Connect button on the bottom of the keyboard (B) for five seconds. The blue

activity LED on the wireless receiver illuminates when the synchronization command has been received

and turns off when synchronization is complete.

Mouse: Press the Connect button on the bottom of the mouse (C) for five seconds. The blue activity

LED on the wireless receiver illuminates when the synchronization command has been received and

turns off when synchronization is complete.

If this does not work, remove and then re-insert the wireless keyboard and mouse receiver from the back of
the computer and then synchronize the keyboard and mouse again.

Fr

Jun 30, 2014 | PC Desktops

1 Answer

EeeTop all in one PC wireless keyboard and wireless mouse not working - bayyeries fresh and reset button already checked out


you must keep the batteries out for a few minutes and unplugged then re plug to a new usb port. hit the connect/ reset button on reciever alone with batteries still out of remote then put the new batteries in (lights come on remote you know you have good batteries) and then hit connect on that. that should work if not you must hit connect at the exact same time. thats how i fixed mine.

Mar 12, 2011 | ASUS Eee Top ET2002 20-Inch All-in-One...

1 Answer

I have a Dell Inspiron ONE Desktop. My wireless mouse is working properly. However, my wireless keyboard is not functioning at all.


First, make sure that all of your batteries are good and working in all your wireless devices. I am assuming that this is a wireless mouse and keyboard combo. You may have to hook up a corded keyboard at first. Is this a usb wireless device or ps2 (round kind)? Once you have made sure that all your batteries are in good condition, plug all devices in before you start your computer. and be sure that they are in a good distance from the receiver. wait till your operating system has loaded and is either at the desktop or sign in with password window. Hold down the button on the receiver and keep it pressed down while you press the connect button on the keyboard then the mouse. Do not let go of the receiver button till you have connected both devices. Did this work? If keyboard still does not work, with the corded keyboard plugged in, first make sure you have all the software for your brand of keyboard and mouse combo. Once that is done, install it. Go to control panel..keyboard or if the software takes you to a set up area. Follow their prompts. This should work.

Feb 06, 2011 | Dell PC Desktops

1 Answer

Recognizes wireless mouse but not keyboard.


may not be compatible,
or you ay need new batteries for the keyboard

Apr 18, 2009 | Compaq PC Desktops

1 Answer

Wireless mouse not working properly


I had the same problem, please check if the batteries are fitted properly, if not the put them properly, it should solve the problem.
Batteries on Mouse/Keyboad and reciever(if any), if its a optical kind of thing, it gives problem, later I got the laser one, it works perfect.

Mar 24, 2009 | PC Desktops

4 Answers

Wireless keyboard and mouse stopped working


Simple dear first of replace the battery with new one and than press the connect button on sensor. or if u r not able to get out than change the polarity of the battery by changing there position.

Jan 29, 2009 | Averatec D1002UHCE-1 All-In-One Intel...

1 Answer

Wrirless keyboard


The mouse or keyboard does not work at all
If your wireless mouse or keyboard is not working properly, check the following:
  1. The mouse is designed to enter a suspend mode after 20 minutes of inactivity. Try to reactivate the mouse by clicking the left mouse button.
  2. If the underside of the mouse has an on/off switch, make sure to set the switch to the "On" position.
  3. Restarting the computer may resolve the problem, at least temporarily, so that other troubleshooting steps can be applied.
  4. Make sure that the keyboard and the mouse are within 100 centimeters (39 inches) of the receiver. If the receiver is attached to a cord, position it so that it is on the same level surface.
  5. Verify that the batteries are correctly installed in the keyboard and mouse. If possible, use a fresh set of alkaline batteries.
  6. If the receiver is a USB receiver, unplug it, wait for five seconds, and then plug it back in. Wait about five more seconds and then test the mouse and keyboard again.
  7. Reset the keyboard and mouse connections :
Note: The following connection sequence must be completed within 60 seconds.
With the receiver plugged in, press and hold the Connect button on the receiver until the activity LED flashes.
Note: Some HP computers have receivers built into the front of the computer; such as TouchSmart 700 Series PCs and Digital Entertainment Centers. Look for a small Connect button built into the case. If you have a TouchSmart 500 or 800 Series PC, the receiver plugs into a USB port on the underside of the case and does not have a Connect button - skip this step.

Jan 12, 2009 | PC Desktops

1 Answer

I got 2 logitech wireless mice in same desk, because I dont have anywhere else to place them, and they interference with each other...How can I change frequencies? Please help Thanks


This is in the logitech knowledge base.

Question: ''When I move my cordless mouse, it moves the cursor on the system next to me. What should I do?''

Answer: ''This is called ''Cross talk'' and is characterized by one cordless device controlling the cursor or keyboard input of another device connected to a different computer. To avoid possible interference, try to keep the distance between systems at least 10 feet. Also, moving the mouse closer or further away to the receiver can also improve transmission and performance. If the above fails, try pressing and holding the ''Connect'' button on the receiver for 10 seconds. This will reset the receiver's connection information and allow you to do a first time connection with the receiver and mouse or keyboard. After holding the Connect button for 10 seconds, then press the Connect/Channel button on the bottom of the mouse to synchronize it with the receiver. If you have a cordless keyboard instead of, or in addition to, a cordless mouse, press the ''Connect'' button of the receiver again, then press the ''Connect/Channel'' button on the Keyboard. Perform these same steps on any other Logitech cordless devices in the area that are experiencing cross talk. Another step that can be tried is to remove the batteries for 15 minutes. Then re-insert them and boot the computer up. It is important that during this time, you do not press the connect button on the receiver or keyboard of the other cordless desktop system.

I could not find anything on mouse crosstalk in the Microsoft knowledge base. Perhaps the problem is not so common for MS mice because of their more limited range.

Buying a new mouse was suggested. This may or may not work if you bought a new Logitech mouse, as it could wind up on the same troublesome frequency. Of course, if you replaced the Logitech mouse with a Microsoft mouse, their limited ranges might eleminate the problem, even if they used the same frequency.

Apr 22, 2008 | PC Desktops

1 Answer

CANT GET WIRELESS MOUSE TO WORK


Try changing with a new set of batteries. also try to reset the connection of the wireless mouse and keyboard. you can locate a connect button on both the reciever and wireless keyboard. press both of them together and release them. this would reset the connection. try doing the same for reciever and wireless mouse connect buttons. this should work. also check for any possible alignment issues.

Jan 15, 2008 | PC Desktops

1 Answer

Microsoft wireless multimedia keyboard 1.0A


I suppose you should reset the keyboard and mouse and maybe the access point itself. Try find small buttons on each devise and press them AT THE TIME. You may need somebody's help. Those buttos can by hidden under mouse and keyboard and should be on the top of the access point. This depend on the model, so please reffer to a manual.

Oct 21, 2007 | PC Desktops

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