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Cant install! it says: cant open the installation package... i have win 7 64bit, amd x4 processor. i cant find the problem

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It sounds like you *might* be trying to upgrade your OS from an earlier version of Windows. If this is the case, you should first consult the chart below to determine if you can do so. Pay particular attention to 32 bit and 64 bit versions of both the original and new software versions.

cant install! it says: cant - 6e62e19.jpg

If you're not in a valid upgrade path, you'll have to back up your disk and determine the best way to proceed. If there' nothing you need on the disk - or it is already backed up, and / or you'd like to start with a "fresh" Windows 7 installation, you could simply boot from the DVD and install as new. Do the a quick format of the hard disk, when prompted to completely remove the contents of the disk and install as new. If you do this, all the old data will be lost. This is probably ideal, but if you need the applications & data on the disk already, an upgrade is the way to go. Unfortunately, the upgrade path will be "custom" which can be a bit time consuming and challenging if you're not very computer savvy.

If you are indeed in a valid upgrade path, you might be having a problem with the Windows 7 media itself. You might want to see if the disk is readable on another machine & take corrective action.

Good luck!

Posted on Oct 12, 2010

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