- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
When you connect your TomTom (using the TomTom HOME application on your computer) ... and you sign in to your TomTom account, it will automatically do a scan/search to see if there's any update(s) for your TomTom device.
If you see the an update (available) for your Navigation software, select it and proceed to download and install it. MapShare updates are also identified and can be selected, downloaded and installed (free).
If you're asking whether you can update the map free ... the answer is NO ... not from the TomTom website. You'll have to buy a map update (subscription) and download the new version of the map and install it.
I presume that you are using the docking unit, so plug it into a usb with the tomtom turned off, then when you turn it on it should boot up the tomtom home prog.
If that doesn't work, remove any existing tomtom home prog from your PC and try again.
Download tomtom home from your CD or from the website.
If you have aquired the unit second hand it may be blocked due to security reasons.
The only way to sort it then is to mail TomTom and give them your serial number and an explanation !