Question about Empire Heating & Cooling

1 Answer

Just had an empire MV 120 propane wall heater installed by licensed heating guy. New propane pipe and valve installed for it. Pilot light goes on just fine, runs on High just fine. Turning down to Medium setting or below; stops heating and pilot light goes out. What might that be? Thanks so much for any help....the contractor basically does not have a clue. Teresa

Posted by on

  • tmarks508 Oct 12, 2010

    I saw in the manual that the pilot can be adjusted by a screw on the gas control top plate. Adjustments may be necessary because.......the pilot is not big enough to keep good contact with the thermocouple! Seems like what you are saying. I will try adjusting the pilot.
    Thank You

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Empire Master
  • 43,501 Answers

Hi Teresa,
The problem is with the pilot flame and the way that it hits the thermocouple....the flame needs to contact the thermocouple all the time or it cools off and goes out. The heat from the main flame will keep it on when on high fire, but when turned sown the pilot does not keep it hot enough and often will "pull" the pilot flame away from the thermocouple and cause it to go out.
I have had to bend the pilot assemblies and/or the hood or cover over the pilot flame to make it stay on...
This takes time and experimentation and often the installer just does not want to do that because they are contracted by the job and fiddling around costs them money...but it IS their responsibility to make sure the equipment works properly and safely before they leave...
Don't be afraid to raise a ruckus to get your heater working properly...

heatman101

Posted on Oct 12, 2010

  • D. Floyd Kolb
    D. Floyd Kolb Oct 12, 2010

    Yes, That is the first thing I would try... I assumed...that the contractor would have already done that....
    sorry!!

    heatman101

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Empire wall furnace pushing down the pilot button trying to light the pilot found too much gas flowing


Is the button on the gas valve or a red button in the line to the pilot assembly? If its in the line, there is a regulator upstream of the button. If the gas is coming from the gas valve, there is a small screw covered hole in line with the pilot line in the gas valve. If neither of these apply, you may need to replace the orifice in the pilot assembly. Let me know how it goes.

Nov 19, 2013 | Empire Comfort Systems Direct-Vent Wall...

1 Answer

I've got a 23 yr old 30DV3 whose pilot light works, and the thermostat & heating element seem to work, but not well. With the thermostat set at full hot, it just barely throws out any heat at all. ...


As I'm sure you already know, Empire Comforts Systems, no longer makes that model heater and hasn't for some years, now. I mentioned that, because if your unit needs parts, they may be almost impossible to get. In any event, there are a several things that may be causing the problem.

  • Low Gas Pressure - Burner is not receiving enough gas. Check for obstructions and have gas pressure at the unit checked.
  • Clogged burner or air intake (venturi valve) is partially clogged. Clean burner ports and venturi valve.
  • Gas line Shut Off Valve at heater not fully open. Check Gas line Shut Off Valve.
At 23 years old, you've gotten your money's worth out of this unit and it may be time to replace it. Empire makes several Direct Vent Wall Furnaces that are rated as High Efficiency Furnaces. In the long run, the money saved in fuel cost, would be worth installing a new one.

Hope this helps you solve the problem.

Apr 11, 2011 | Empire Direct Vent Wall Furnace;...

1 Answer

Cant figure out how to relite my furnace


on the bottom of the unit there is an access door remove it and behind it you will find a gas valve and a pilot find the piolot......turn off the gas valve and move the selector to piolot depress the switch and at the same time place the flame from a log lighter onto the pilot light after this lights turn the gas valve to run and the burner should light.

Mar 03, 2011 | Empire Direct Vent Wall Furnace;...

1 Answer

PILOT FOR EMPIRE WALL HEATER WONT STAY LIT. I HAVE ALREADY REPLACED THE THERMOCOUPLE


are you sure the problem is with the thermocouple? is the pilot sharp and blue? it is unconnon for the magnet in a gas valve to go bad but it does happen. place the thermocouple in the valve and with it in front of you heat it with a match or lighter for 30 sec. now try and light the pilot quickly. if it lights the the problem would be the pilot, if not then the valve. is this a milivolt system or hydrolic t stat.

Jan 29, 2011 | Empire DVC-35 Wall Mounted Panel Heater

1 Answer

How to change the orfis from propane to gas on a empire 40,000btu


what is the model # for the furnace. You are going to have to change the pilot orofice and gas valve for natural gas also.

Oct 30, 2009 | Empire Hight Efficient Direct Vent Wall...

1 Answer

HOW TO LIGHT PILOT ON EMPIRE CORCHO WALL HEATER MODEL R 15


I have tried to light my empire wall furnace by pressing the button and I have the gas on and it won't light

Oct 17, 2009 | Reddy Heater RLP100 Portable Forced Air...

2 Answers

PILOT LIGHTING BUT CANNOT TURN ON WITOUT IT GOING OUT


change the gas valve, if the thermocoupling works and the piliot stays lit then it has to be the gas valve check to make sure the screen is clear also,, you said it's propane, check to make sure it is all the way turned on, and has the right pressure it might have a bad regulator on it, but will let other things in the house run good luck

Feb 25, 2009 | Bosch 1600H-LP Liquid Propane AquaStar...

1 Answer

Propane heater goes out after heat cycle


I've seen excessive draft draw the pilot flame away from the thermo couple when the burners light so when the burners shut down so does the pilot.

Feb 08, 2009 | Coleman Propane Forced Air Heater...

2 Answers

Empire Wall Heater(propane) won't stay lit


You have a crack in your heat exchanger and it is sucking in products of combustion. Replace the heater. OR there is a blockage in the intake or exhaust vent. GET IT FIXED OR REPLACED!

Dec 05, 2006 | Empire GWT-25 Wall Mounted Panel Heater

Not finding what you are looking for?
Heating & Cooling Logo

Related Topics:

673 people viewed this question

Ask a Question

Usually answered in minutes!

Top Empire Heating & Cooling Experts

paulcarew

Level 3 Expert

2457 Answers

rudyjoe

Level 1 Expert

18 Answers

Dan Webster
Dan Webster

Level 3 Expert

8220 Answers

Are you an Empire Heating and Cooling Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...