Question about Kenmore 20172 Top Load Washer
This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.
First, see the Sears parts site for your washer:
Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts. (20712 is a stock number for a number of products, you'll need the full model number that starts with 110. )
Newer model Whirlpool / Kenmore washers use a Lid Switch as a safety device. Unless the switch senses that the lid on the washer is closed, the washer will neither agitate nor spin.
Older models only used the switch during the spin cycle.
Try to bypass the Lid Switch by removing the Console and jumping the two outermost pins on the switch.
This is a Whirlpool PDF on how these washers operate. It has a diagram on jumping the switch as well as a detailed section on how the transmission works.
It also has a troubleshooting guide.
To bypass the switch, you only have to disconnect the power to the washer, tilt the console back, unplug the switch and using an short piece of insulated wire, jump the two outermost contacts on the connector coming from the console and plug the washer back in.
Following is a description of how to gain access to the console and how to remove the cabinet if necessary.
With the jumper in place, try to re-start the washer.
If it works, the Lid Switch is a relatively inexpensive part and only requires you to access the console and remove the cabinet.
Posted on Oct 12, 2010
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Posted on Jan 02, 2017
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