Question about Canon PIXMA MP760 All-In-One InkJet Printer

3 Answers

I have a Canon MP760. After a few years of use, I got an alarm that warned me that the Waste Ink Absorber was nearly full. I tried to ignore it for a while, but it kept erroring, and I'd have to clear it. Finally, I took the printer apart enough, to find, remove and clean the absorbers. After I reassembled the printer, I was back where I started. I found out on the Canon site, that there is a counter in the printer that records the number of pages printed, and that it needs to be reset, before your printer works as though it had no ink absorber problem. Canon refused to tell be how to do this. I hope you can help me. I have a background of computer and terminal repair, but I don't know enough about Canon printers, to go blindly poking around in the logic. I'm hoping that there is a code that I can send to the printer from my computer, that will reset the counter. Thanks for reading this, and hopefully telling me how to fix the printer. Terry C. - Tacoma, WA, 253-564-9390 Terry C. - Tacoma, WA 253-564-9390

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  • tattercc Oct 12, 2010

    Adnanbhatti,



    I can get as far as going into the service mode, selecting "7", then "5", but I can't figure out how to select and OK "0". So I'm back to where I started, since I apparently didn't get the counter zeroed.



    Terry C

  • tattercc Oct 13, 2010

    Bob, please note that I have a PIXMA MP760. I have successfully cleaned the absorbers, but the "counter" is still causing it to alarm due to being "almost full". I need to reset the counter to zero, but am unable to figure out how to enter a "zero" from the Menu/copy/scan/copy7/5 input. Please tell me how to enter a zero from this point.



    Terry C

  • tattercc Oct 13, 2010

    Adnanbhatti,



    I received your reply to my "zero" question. Your answer seemed to say that I have a numeric keyboard on my printer. If there is, I can't locate it.



    Did you mean that I need to "talk" to the printer via my computer? Should I have the computer connected to the printer? If so, how to I type directly to the printer from my computer?



    Terry C

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Hi Terry,

Here's a link to a service manual. It details how to reset the counter step-by-step.

Hope this info helps ;)

Posted on Oct 14, 2010

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Everything you should need to know is here

http://www.fixyourownprinter.com/forums/inkjet/41348

or here

http://www.wikihow.com/Clean-the-Canon-Pixma-IP1000-Printer-Waste-Ink-Absorber

For the most part the instructions do vary from one Cannon to another but the process is almost always similar and trying to post suitable pictures on FixYa is always a hit and miss affair hence the reasons for sending you to other sites.

Bob

Posted on Oct 13, 2010

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Hi,

Normally this information is not shared with the end user because a faulty key press in the service mode can ruin the machine and void the warranty. But as you have already cleaned the ink pads, I assume that you have the expertise to undertake the risk.

By continuing below you assume full responsibility of printer damage in case of faulty input. Do not attempt if unsure.

It can be done as follows:

Push these buttons in a relativity fast sequence (not all at same time!): menu > scan > copy > scan. choose the "test mode". Press to go to 7 and then select 5 then input "0",press OK and wait a while until the process message changes. Switch your printer off an on again. That is it. Notice: If you don´t exchange the old absorber pads you may find one day wasted ink coming out under your printer.

Just for you: link to service manual! (pdf file)

Posted on Oct 12, 2010

  • Adnan Bhatti
    Adnan Bhatti Oct 13, 2010

    Input "0" with the numeric keys.

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I'm curious as to how you cleaned the ink absorbers since they are normally sealed.

Go to the Cannon USA website and search using the terms full ink absorbers and MP760.

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there is no need to change the ink absorbing sponges at all ,,as i hve solved this problem myself for many of my clients i m sure that it will work for u too if followed properly step by step:

It could be due to "waste tank full" alarm; you may need to reset the waste tank counter.
reset sequence for a MP760 printer that works for F30 and F50 as well. Try:
Resetting the Waste Ink Volume Counter
1) Enter SERVICE MODE.---
By pressing Menu-Copy-#
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Solution: Press the <RESUME/CANCEL> button to clear the error (1700)
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Press the <RESUME/CANCEL> button on the printer to clear the error, so you can continue the print job. The printer will need to be serviced as soon as possible.


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To fix this problem, you need to reset waste ink counter. It strongly recommended that you replace waste ink absorber after resetting waste ink counter.
Here are steps resetting waste ink counter of this printer:
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Regards,

Source:
Canon IJ Forum

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3 Answers

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This is the ink counter reset instructions:
1. Service mode: Menu->Scan->Copy->Scan( one at a time in sequence)
2.Select "test mode"
3.Select "(8) ETC
4.Select "(4) EEPROM CLEAR
5.Select "(1) INK COUNT
6. press the OK button
7. Press the STOP/RESET button(returns you to the TEST MODE sub-menu
8. Press the ON/OFF button (which resets the printer).

There you go.

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