Question about HP PSC 2355 All-In-One InkJet Printer

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Wont print error message 165:hw_interrupt_hwv2.c also 0xb9000001

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Follow this link and select your Operating System. Go through the steps listed. You may need to completely uninstall your printer and reinstall. If you do not have your installation cd you can also get that from this website. Let me know if this helps
Lori
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02251801&lc=en&dlc=en&cc=us&product=422000
pls leave rating if at all helpful, thanks!

Posted on Oct 12, 2010

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Posted on Jan 02, 2017

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SOURCE: wont print error message 165:hw_interrupt_hwv2.c also 0xb9000001

The error is indicative of a hardware error.
Remove the power cord, hold # + 6 (semi-full reset) or # + 9 (full reset) buttons, then connect the power cord again, wait 3 secs (or until "Initializing Full Reset" appears on the printer display) and release the buttons.
This will set the printer configurations to its factory defaults.
Reset: Press the * and # buttons (simultaneously), followed by 1 , 2 , and then 3
Underware menu: Press the * and # buttons (simultaneously), followed by 1 , 2 , and then 4
Clear and reset NVM RAM: Press and hold OK and Cancel while plugging in the power cord.
If none of those work, it will need to be returned to HP as a failed unit.

Posted on Jun 29, 2009

  • 1 Answer

SOURCE: wont print error message 165:hw_interrupt_hwv2.c also 0xb9000001

I moved the printer to a different area of living rooom, and when I plugged it back in now I get this same thing happening! I can't turn off power, and do anything.

Posted on Sep 06, 2009

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Wont print error message 165:hw_interrupt_hwv2.c also 0xb9000001


I moved the printer to a different area of living rooom, and when I plugged it back in now I get this same thing happening! I can't turn off power, and do anything.

Feb 09, 2009 | HP PSC 2355 All-In-One InkJet Printer

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