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Gateway computer serial # 0028346288 - Ports on front of computer do not work. Also, printer works but computer show, "printer offline". Any suggestions as to this problem?

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Hi,

You have not mentioned the Operating System on your PC and also the Printer which you are using.

First step is to Right click on the printer icon and click SET PRINTER ONLINE and Turn off the printer and turn on and try to print

If you are using Windows 7 Operating system,
Right click on the printer icon and Click on TROUBLESHOOT
Follow the instructions and this will resolve the issue.

Posted on Oct 12, 2010

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