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Posted on Jun 01, 2008
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A88 smart mobile phone is not recognizing my sim card, do I need to configure and how? Thanks I can not get my network (at&t) to stay priority 1 on the network setting. It shows as priority 5 and when I set it to priority 1 I still do not get service. The sim card is working but I can not connect to AT&T. At first I played with it for hours and got it to work, I could send and receive. I left a voice message and I could hear the message. I shut off the phone and AT&T again dropped to priority 5 again and I could not remember how I got it to work. but now the message still shows but I can got connect to my network server again even when I program my network from priority 5 to 1 it shows no service. can anyone help me with setting my network as priority 1 so it stays.

  • rufride Jun 02, 2008

    i removed the sim and battery for 10 min and it still did not work. I can not find factory reset to default phone setting anywhere in any of the settings. in the in "preferred networks" at&t will always pop up as #5 and i can not change it to #1 unless I delete the top 4 but a message pops up saying "unfinished"each time i delete one. in select from list section, when I click on at&t and try change the priority from 24 to #1 a pop up message reads "unable to add to network". if i turn off the phone i have to do it all over again. every once in a while i do get one bar on the top showing but i still can not make a call. i did factory reset to my phone but that did not work. I read in the phone section for dialing put in #3646633# and that should let you change things on the phone but that does not work also..Help

  • rufride Jun 02, 2008

    the manual you sent is not my phone. my phone is the Cert A88 smart phone dual sims. it is just like the apple iphone. every once in a while i will get 1 signal bar at the top but it will go away if i try and use the phone. if i move around with the phone i may get 2 bars but it will read a pop of "fail", when i try and use the phone to dial out.

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1 Answer

Ginko

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  • Master 19,396 Answers
  • Posted on Jun 01, 2008
Ginko
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Remove battery and sim from phone for ten mins then put everything together

  • 1 more comment 
  • Ginko
    Ginko Jun 01, 2008

    In phone settings you should also have the factory reset to default phone settings option, if you use this options priorities will be set to normal.

  • Ginko
    Ginko Jun 02, 2008

    I can see in the manual there is no reset settings procedure either, and ZTE corporation, who built your phone, does not seem to provide any support .
    Here is the user manual.
    Go to page 34-35 and try setting network in automatic, also disable network call bar, which can bar determined calls, apparently this is all you can do.

    Regards


  • Ginko
    Ginko Jun 02, 2008

    Here is ZTE Support page all you can do is contacting them and asking a solution or a replacement.

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Log in to t-mobile.com
Go to support.
Go to services and data
Go to device setup tools
Go to Begin to use the T-mobile wireless configurator

Send yourself the settings for the nokia 2610.
Use the settings for T-zones and MMS, or full internet if you have it.
When it comes in it will read "New sim 1 settings recieved"
The pin is the last 4 digits of your phone number
Click install
Click install again
Choose a profile other than a t-mobile profile
Click install
Click install
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