Question about Kenmore 92022 / 92024 / 92025 / 92029 Electric Kitchen Range

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I have Kenmore Elite Model: C970-688302/serial NF81504730. The burner sensor/indicator light for the top left corner burner is always saying "HE" for Hot Element. It never used to do this. It's only about 3yrs old. We've tried unplugging/plugging back in and even flipping the breaker (which is pretty much the same as unplugging/plugging it back in), and nothing has worked. I re-cleaned the top of all the burners thinking that maybe it was sensing something because there was some food burnt on it. That didn't help either. The burner itself is not hot to the touch, but I'm just concerned it may develop into a fire hazard. I have 3 cats and 1 dog that are inside and I don't want to loose them (not to mention my house). Anything I should be looking for? I know these flat-top ranges are expensive to replace the burners for...so I'm looking to troubleshoot BEFORE I have to pay someone to tell me some small "fix-it". Thanks.

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6ya6ya
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Posted on Jan 02, 2017

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jsrock516
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SOURCE: Kenmore electric range

The problem is caused by a shorted BROIL relay on the Electronic Oven Control board. I have experienced this problem before. The oven will continue to heat because it's being provided a constant power source. You are right to assume the reason for the oven temp error. This is common too.

Here's a TEMPORARY fix you can try:

1. Secure power to the range and remove the back panel from the console.
2. Unplug the BROIL element wires from the EOC and wrap them with electrical tape. It should be marked on the circuit card.

This will leave your broiler out of service, but you should be able to use the bake function. This should only be a TEMPORARY fix. The real fix is to replace the EOC. In the mean time, DO NOT leave the range plugged in while not in use (especially, if you are not going to be home, or while sleeping). This could be a definite fire hazard. If you post back with your model number (located around the oven door, or bottom drawer opening) I can give you an idea of how much the EOC would cost, and give you advice on how to replace it.

Posted on Feb 11, 2008

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SOURCE: cooktop light stays on when cool

no your not doing anything wrong. the unit has a fault. you should call your nearest warrenty agent

Posted on Mar 08, 2008

  • 360 Answers

SOURCE: kenmore glass top range left front large burner out

check the burner socket, it is likely that contact is being lost where the burner connects to the hardwired portion of the system (the socket). It is not unusual for the socket to "burn up" when there is a poor connection to the burner resulting in the burner being replaced and the new burner not working or working intermittently.

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Posted on Jan 29, 2009

  • 10865 Answers

SOURCE: Element on light won't turn off when stovetop is cool

You have a burner sensor that is stuck in the open position sending the signal that the glass top is hot. This is not a safety concern but if you want the light working properly you will have to replace that sensor. Perhaps you can now call around and tell the various repair people what you need to have changed and they will be able to tell you how much it will cost.

Posted on May 12, 2009

  • 969 Answers

SOURCE: We have a Kenmore model #790.96011407 range with

If this is happening on more than one burner the command module may be bad, small cicuit board inside control panel. With power disconnected easy replacement. check wiring to each burner control 1st by removing control panel cover. Be careful to remove small screws on either side of panel between panel & burner.

Posted on Jun 27, 2009

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those are hot plate sensor's just to let you know, that glass maybe hot, they will turn off when the stovetop cools down.

now if you happen to put a hot pan on the cook-top, lets say from the oven. the lites will come on.

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I tried to help you. Please help me and Rate/Vote on my response. We take the time to answer your question's. take the time to rate us.Thanks and good luck

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All you need is some Electronics contact cleaner spray and a 1/4 inch socket to remove the top of the machine and the back of the machine.
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Kenmore glass top range left front large burner out


check the burner socket, it is likely that contact is being lost where the burner connects to the hardwired portion of the system (the socket). It is not unusual for the socket to "burn up" when there is a poor connection to the burner resulting in the burner being replaced and the new burner not working or working intermittently.

Please take the time to rate this solution

Jan 29, 2009 | Kenmore 95002 / 95004 Electric Kitchen...

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