Question about Canon PowerShot S45 Digital Camera

2 Answers

Powershot screen is black

Cannon powershot S400 when I turn th camera on all I see is black sceen, even if it is in video mode. yet I can preview the pictures clearly

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  • 31jp Jun 17, 2008

    I got the camera back. it is in working order and they also fixed my battery door and silver lense on the front without an extra charge. Thanks a million

  • kozofam Dec 06, 2008

    I am calling Canon today as soon as they open. Thanks for a very clear and concise description of the problem and solution!

  • blecky May 11, 2010

    Thanx a lot for the solution....I send my camera (after they send me the postage label) on the 4th of Aug and they fied it and returned to me on 12th August. It was tooo fast....Thank you HeavyDLB

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2 Answers

Thanks,

I called Cannon and they sent me a postage lable, I sent the camera in and now let wait and see. they did mention there was a problem they have been having with the black screen. I am glad I checked this web site out.

Posted on Jun 07, 2008

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  • 46 Answers

Dear 31jp:

It sounds at first glance as though you're probably experiencing a failed CCD image sensor. This model has an product advisory out on that very issue.

First try pressing the display (DISP) button on the back of your camera several times to see if your image returns at any time. One of the three display modes is "off" to preserve battery life. Your problem may be as simple as inadvertently pressing this button into the off mode.

If that doesn't work, try doing a reset and then removing your batteries from the camera for a few minutes, reinstalling them and turning the camera on to test the LCD screen.

If your screen is still black, but you can clearly see pictures taken previous to the problem, and you can clearly see the menu system when you press the MENU button, then you likely have the CCD sensor problem. Contact Canon Tech Support at 1-800-828-4040 to have the camera repaired. If yiou are experiencing the image sensor probem as described in the product advisory, the camera will be repaired at no charge regardless of how long you've owned it.

Hope this helps.

Sincerely,
HeavyDLB

Posted on Jun 01, 2008

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