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Cannot print any document after installation of new printer HP deskjet F2180. Error message "the software you are installing for this hardware has not passed windows logo testing to verify its compatability with windows XP. continuing the installation of this software may impair or destabilize the correct operation of your system either immediately or in the future. Microsoft strongly recommends that you stop this installation now and contact the hardware vendor for software thta has passed windows logo testing"

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Did you get the latest software from HP? Perhaps your install disk is an old version.
Try here:
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=vn&dlc=en&product=3177562&lang=en
for an updated install for xp.
Big download though...

Posted on Jun 01, 2008

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Deskjet F2180 not printing with Mac OS X 10.4.11


When you installed the new software did you delete your old print setup in the printer preferences as it may be conflicting with the new driver. I would delete all appropriate hp F2180 printers from the printer preferences and then install the print software again. When you do that does your printer show up? if it does not show up there could be a problem with the usb cable or the usb port on the back of your mac, swop it into another usb port, if it still does not show up, use a different usb cable. Hope this helps.

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In most cases the printer driver software can have errors while being in use or is shut down. So to reset remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and then connect the Printer to be detected as a new hardware as it will be installed. Now check the printer properties to see the ink levels.
Activate head cleaning before a test is taken .

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1 Answer

Fatal error during installation


This could be issue related to Service pack, Windows Installer and also with Admin rights on the PC

TRy this Document :
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&dlc=en&docname=c00367809

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You can download the software for free and then install it to your computer.

Given below are the steps and link for downloading the software for your printer supporting windows Vista.

http://ftp.hp.com/pub/softlib/software10/COL18547/al-64285-2/DJ_AIO_NonNetwork_ENU_NB.exe

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Error message?
Just put something on the scanner glass and press the print button in the printer itself, leave the computer alone.
Did it work? if so... there's something wrong with the HP software, re-install.
That machine takes copies without the computer on, so, it should work.

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what type of printer and any lights showing.?/

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