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I am trying to load my WD Passport on to my Windows XP but get the message "The hardware was not installed because the Wizard cannot find the necessary software". How do I get the software ?

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U have to conterct ur wd passport supplyer

Posted on Jun 01, 2008

  • AJAY MANJARIYA Jun 01, 2008

    u have to contect ur WD supplyer

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The message means that the printer driver is not available or is corrupt. You can click on the link below and download the driver and start fresh.

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Trying to backup to my WD passport, get a message "don't have permission to save to this location, contact administrator to get permission". there are already saved items on the same drive. why I...


Are you dragging and dropping files from the WD passport to a folder on your computer? If so which folder? It may be that you are trying to copy the files into a Windows system directory.
Try dragging and dropping the files to a folder on your Desktop or under My Documents.

Please leave feedback for this solution, thanks.

Mar 08, 2011 | Computers & Internet

2 Answers

How can I install the driver for My Passport WD External HDD 500GB online?


It is a "plug-and-play" device, and Windows XP/Vista/7 are "plug-and-play-aware" systems.
So, just connect it, and Windows should recognize it.

Are you getting any error-messages?
What is happening?
What is not happening?

Nov 11, 2010 | Western Digital My Passport Essential SE...

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When I connect WD 250 GB external harddisk ..I am getting error message" USB device Not recognized due to malfuction"..please guide me my laptop is toshiba and operating system is windows xp


Please trouble shoot by trying the device on another laptop.

If it works on another system, it simply means it is not compatible with yours and you have to get a device that is compatible with your toshiba system.

Good try.

Oct 17, 2009 | Western Digital WD Passport 250GB Portable...

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Cannot get automatic storage and update of files on to WD Passpor


There is a Backup in XP but its well hidden - go to Start, Programs, Accessories, System Tools and you will find it there. If not, it may not have been installed when XP was loaded on your system.

If you want to try something else, Google on " Free backup programs" - that should turn a few up.


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i need to down load my logiteck notebook cam driver please

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I recently bought a HNC model CTGJD2028 3D Optical USB Plug and Play Mouse for my Compac Deskpro EN running XP Pro. Plugged mouse into usb port. Get a Popup Bubble – Found New Hardware – Mouse. Message...


UPDATE YOUR WINDOWS SOFTWARE FROM MICROSOFT OR YOUR VENDORS SITE, THERE MAY BE MORE SOFTWARE PATCHES FROM THE VENDOR TO FIX THAT TYPE OF PROBLEM

Aug 11, 2008 | Computers & Internet

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