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For the first time, I tried using my Kirby Sentria shampoo attachment. I've lost the manual but found instructions online for making the swap from regular vac to shampoo-er and got it all assembled. The foam laid down just fine, however, when I run the vac back over the foam to pick it up, there is not a stitch of water showing up in the tray. First I thought maybe it was bc I hadn't put that much of the foam/water onto the carpet, but 12 hours later, the carpet is still wet in spots. Clearly my assembly wasn't 100% but I don't know how to figure out what's wrong. Help!

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Generic problem for all Vacuums
For the first time, I
Posted by MHicks on Jun 01, 2008
For the first time, I tried using my Kirby Sentra shampoo attachment. I've lost the manual but found instructions online for making the swap from regular vac to shampoo-er and got it all assembled. The foam laid down just fine; however, when I run the vac back over the foam to pick it up, there is not a stitch of water showing up in the tray. First I thought maybe it was bc I hadn't put that much of the foam/water onto the carpet, but 12 hours later, the carpet is still wet in spots. Clearly my assembly wasn't 100% but I don't know how to figure out what's wrong. Help!

Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. In a case like this I would contact the factory, by the sounds of things you did everything right but it is a dry foam shampoo and some moisture will get into the carpet. I will list the Kirby factory phone 3 listed below for your assistance with this problem. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.

http://kirby.com/Contact Us by Phone
United States and Canada: 1-800-494-8586
Between the hours of 8 a.m. – 5 p.m. (EST)
Monday - Friday
United Kingdom: 0800-328-1247
Europe: 00-800-5472-9272
South Africa: 0800-203-222

Contact Us by Email
Complete the online Form to Submit Your Comments or Questions
Contact Us by Fax United States and Canada: 216-529-6146
Contact Us by Mail
Consumer Relations Department
The Kirby Company
1920 West 114th Street
Cleveland, OH 44102

http://www.a-1vacuum.com/ 1-800-657-1874 Customer Service
Thanks, Don the Vac Man
Go Ahead. Use Us.

Posted on Jun 02, 2008

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I am shampooing a berber carpet with my Kirby Ultimate G and no excess water or suds accumulate in tray. Either while suds dial is on or off. Why do suds come out under tray in straight line no matte


SYSTEM:
Will work with:
  • Kirby G3 vacuum cleaner
  • Kirby G4 vacuum cleaner
  • Kirby G5 vacuum cleaner
  • Kirby Gsix vacuum cleaner
  • Kirby Ultimate G vacuum cleaner
  • Kirby Ultimate G Diamond vacuum cleaner
  • Kirby Sentria vacuum cleaner
  • Sentria II (Sentria2)
This is unused shampoo attachment. We buy new parts and assemble this shampoo attachment so you will be the first one to use it.
Set includes:
  1. Tray with shield
  2. Nozzle
  3. Brush roll
  4. Belt
  5. Container with cap
  6. Hose
  7. 12 oz. shampoo
NOTE - pictured Kirby Sentria shampooer box may not be included.
If you have never used this shampoo, we highly recommend reading our ONLINE MANUAL. This is a simple but very effective unit but you have to learn how to use it and "common sense" will not be enough! HOW TO - V I D E O S

Tank with soapy solution is attached in place of the bag. It utilizes the air coming out of the exhaust to blow soapy water on a small screen that turns it into thick foam. The foam is simply laid over the carpet (you must vacuum before you shampoo). Foam allows the spread of a small amount of water over the area so carpet is not soaked all the way through. Foam is left on the carpet for a few minutes so it has just enough time to moisten the fibers of the carpet and loosen the dirt (not too long otherwise foam may dry). Then foam maker is set to "OFF" and you slowly pull Kirby vacuum over the area where you laid the foam. The rotating brush in the shampooer nozzle rubs the moisture off carpet fibers and and throws it into the tray in front of the unit. You will not see gallons of dirty water but that is because you did not put it on the rug in the first place. Carpet should dry within 1-4 hours (depends how many times you laid the foam and what is humidity in the room). After it dries it has to be vacuumed. Solution that did not get picked up with the shampooer brush dries and shampoo additives do not let the dirt stick back to the fibers of the carpet. It is loose when it dries so in order to pick up what is left, you must vacuum again.
Shampoo:
You can use any carpet shampoo sold in your local store but make sure that this is carpet shampoo that makes foam and pay attention how much you have to dilute it with water as various shampoo products come in different concentration. Avoid using "just anything" that makes foam. Some household chemicals (such as dishwasher fluid) will do great job but it will leave carpet unprotected so dirt will stick to it so well that you will have a filthy rug in no time. Kirby Vacuum Shampooer


800-775-6586
GoodVac com

Feb 14, 2015 | Kirby Ultimate G Bagged Upright Vacuum

1 Answer

Ned manual or instructions for attaching my shampoo equiptment


Hello,

Here's a link to a video instruction manual that shows how to but on the Kirby Shampoo attachment on the newer Kirby Sentria model, however the instructions are exactly the same for attaching the shampooer attachment to your model.

How to Attach The Kirby Generation Carpet Shampooer Equipment

I hope that this helped you get the shampooer on your Kirby! If not, please feel free to use the comment box on this page to ask me any follow up questions that you may have. I'm always more then happy to answer any follow up questions.

If this was helpful, please be so kind and rate my repair, or leave feedback for me. This is greatly appreciated by the Fixya community when a solution answers a problem, and is really what keeps the community answering free questions, rather then just ones that are premium or paid questions.

Thanks so much,

Chris Jones
GoVacuum.com

Jul 21, 2010 | Kirby Ultimate G Bagged Upright Vacuum

1 Answer

I am trying to assemble the shampooer part of my kirby sentria


Hi There,

Here's a link to a very helpful video that will walk you through step by step on how to attach the carpet shampoo attachment to your Kirby Sentria.

If you ever need to purchase some Kirby Carpet Shampoo, please visit the link below to our website. You may use coupon code GVC5 to save $5:
Kirby Cleaning Supplies, Including Shampoo, Stain Removers, and more.

Here's the link to the video instructions on how to convert into a carpet shampooer:
Video Instructions On How To Convert the Kirby Sentria Into a Carpet Shampooer

If you have any further questions or concerns please feel free to use the comment field to ask, I'm always happy to answer any and all follow up questions.

If this was helpful to you, please be so kind and rate my repair helpful, or leave some feedback for me, this is greatly appreciated by the Fixya Community Experts when they're able to help you solve your problems.

Thanks again,

Chris Jones
GoVacuum.com

Jun 11, 2010 | Kirby Ultimate G Bagged Upright Vacuum

1 Answer

Not sure about the parts and what they do


Hi There,

First for your Shampoo attachment, all Kirby generation models came with this carpet shampoo attachment. It really does do a nice job at cleaning carpeting and rugs. In terms of how you use it, here's two links for you, the first is written instructions on how to use it, and the second is a video that shows you how to attach it to your Kirby and use it. In the video it's actually the Kirby Sentria that they use, but the procedure on converting it from a vacuum into a carpet cleaner are the exact same for the Sentria as they are for your G5.

Written Instruction Manual For Kirby Carpet Shampooer

Video Instructions On How To Install & Use Kirby Carpet Shampooer Attachment.

Now in terms of the other part that you were asking about. I believe the part your asking about is called the Intake Guard. I think this is the part that you're asking about, here's a picture of the Intake Guard:

979c8e0.jpg
The Intake Guard is connected to the front of the machine only when you want to convert your Kirby from a vacuum cleaner into a blower. This protects anything from going into the fan while it's being run, as well as pushing the safety switch that allows the machine to turn on.

I really hope that this information was helpful to you. If you have any follow up questions, or need further help with your new Kirby G5, please don't hesitate to add a comment here on the Fixya repair page, and I'll be more then happy to answer any and all of your follow up questions.

If you found my repair helpful to you, please be so kind and rate my repair helpful, or leave feedback. This is greatly appreciated by the Fixya community.

Thanks again,

Chris Jones
GoVacuum.com

May 11, 2010 | Kirby G5 Bagged Upright Vacuum

1 Answer

Kirby Sentria


HERE is online manual including the vacuuming and shampoo instructions.


Good Luck,
Rocky
:-)

Apr 06, 2009 | Kirby G6 Bagged Upright Vacuum

1 Answer

How to use shampooer on Kirby Sentria Upright


Kirby shampoo manual with plenty of pictures HERE

Good Luck
Rocky
:-)

Mar 23, 2009 | Kirby Ultimate G Bagged Upright Vacuum

2 Answers

Kirby Manual


The spray gun instruction HERE but be very careful - try shampooing in an inconspicuous area first. This is essentially as if you would buy some of those "spray on" upholstery cleaners in an aerosol cans.

Good Luck,
Rocky

Sep 19, 2008 | Kirby G6 Bagged Upright Vacuum

2 Answers

Kirby Sentria - Not distributing shampoo correctly


this site may be helpful
http://reviews.ebay.com/KIRBY-CARPET-SHAMPOOER-INSTRUCTIONS-MANUAL-DIRECTIONS_W0QQugidZ10000000004594992

make sure the brushes on the shampooer head are spinning and that you have the shampooer head lowered all the way down to its lowest setting. Also...shampoo at a slower pace than you would move when vacuuming...when both putting down the suds on heavily soiled areas and scooping them up. The more oils in the carpet, the less suds you'll see when the shampooer is working properly. one more thing that may be mentioned in the guide is the little round sud screen that attaches to one end of the shampooer hose...make sure that little mesh screen is there and seated properly. It is what produces the suds from the shampoo solution.

Dec 07, 2007 | Vacuums

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