Question about Canon PowerShot A520 Digital Camera

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Camera will take picture, but the picture is coming out black!!!! Help Please!!!

Everything seems fine with my camera, but everytime I take a picture the picture comes out black..I change the display so i can take the picture directly from the camera instead of the big reviewer/ screen but when i look at the picture they are still black. I tried the display, and the settings and it still comes out black,but when I review old pictures from the big screen they come up clearly, could you help me????

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  • vera11 Jun 01, 2008

    THANK YOU FOR YOUR HELP!!!!!

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Dear vera11:

The symptoms you're describing sound like a classic case of having a faiiled CCD image sensor.

First try pressing the display (DISP) button on the back of your camera several times to see if your image returns at any time. One of the three display modes is "off" to preserve battery life. Your problem may be as simple as inadvertently pressing this button into the off mode.

If that doesn't work, try doing a reset and then removing your batteries from the camera for a few minutes, reinstalling them and turning the camera on to test the LCD screen.

If your screen is still black, but you can clearly see pictures taken previous to the problem, and you can clearly see the menu system when you press the MENU button, then you likely have a CCD sensor problem. Contact Canon Tech Support at 1-800-828-4040 to have the camera repaired.

Hope this helps.

Sincerely,
HeavyDLB

Posted on Jun 01, 2008

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