Question about OfficeMax 0M96431 Shredder

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I have an Embassy shredder, which is about a year old. The light turns green and the reverse shredder works. However, the forward shredder does not work. No noise, no movement, no nothing. Can you help? If there is a fee to the service, I AM NOT INTERESTED. Harlene Swanson

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Sounds like one of the drive belts have broke thats all but you will have to take it apart to find the problem

Posted on Oct 12, 2010

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Posted on Jan 02, 2017

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What to do


Have an electrician install a 4-way light switch, that will reverse polarity on the two wires that power the motor, coming from the damaged computer board (that USE to swap polarity ) and have him mount it where it can be easily seen and reached. The drawing below is only to explain how the 4-way switch works.
As I am an Electrician, it was an easier and more cost effective solution, when my 4year old turned my shredder into a piggy bank, burning out the forward option within the computer board.

Mar 26, 2014 | OfficeMax 0M96431 Shredder

1 Answer

When plugged in and turned on, both the red and green light come on and it does not work forward or in reverse


I own a Fellowes PS 60 shredder.
Here is a link to the manual for a Fellowes PS60 Shredder.
Maybe it will help you in resolving some of your problems.
https://app.box.com/s/q3r8jlatlfskvgyh5ne6
Fellowes Shredder PS60

Mar 27, 2011 | Fellowes Powershred PS-60 Shredder

1 Answer

My embassy schredder won't work although the light is on what should i do? is there some way maybe i can oil it or something because it's not clogged up or anything? what to do?


  • Cross cut shredders require more frequent oiling versus the straight strip shredders. The more paper and use it gets the more oil it requires. A good rule of thumb is to oil the machine each time you change the bag.
  • Use only shredder oil designed for the specific brand of paper shredder you have. Manufacturers design paper shredder oils to be heat tolerant for the cylinders and blades, and they calibrate them specifically for their machines.
  • Spray, squirt or run a bead of oil across the blade opening. It shouldn't take more than a second or two to reach from one end to the other. Any more than that may result in too much oil applied. Quicker than that means there isn't enough oil to adequately lubricate the machine.
  • Turn the paper shredder to "Manual" and run the gears in reverse for a few seconds, then turn the shredder on "Forward" or "Standard" mode. This ensures that you distribute the oil throughout the machine, and going in reverse first forces some of the dripping oil back up, and then the forward moving blades push it back through the gears.
  • Oil a sheet of paper rather than the machine. Don't just run a bead of oil across the bottom of the sheet because the paper soaks up the oil and the oil may not reach all of the necessary parts. Instead, spray the whole sheet, or run a zigzag line across the paper and immediately send it through the shredder tooil it.
  • Dec 31, 2010 | Office Equipment & Supplies

    1 Answer

    I have a simple Royal paper shredder. Got paper stuck in it. Going back and forth the paper appears to be gone, and it grinds normally in reverse but going forward the green light is on but nothing will...


    Does the machine even run in reverse???? Have you ever oiled the machine.???
    Put some "shredder oil" onto the cutting blades while it is running in reverse then try running it forwards.
    If you can hear the motor running but the cutting blades dont turn you will have to open it up to see what is broken.
    For parts assistance you can contact Royal at 1-800-524-0799.

    Nov 19, 2010 | Royal VF1012mx Shredder

    1 Answer

    The reverse works fine but green light is not on and shredder does not work. Nothing is hanging in the shredder. Any suggestions?


    If reverse works but it won't run forward try cleaning the "eyes" with a soft cloth..they are in the middle of the slot where you put the paper in...if that dosn't fix it then it is probably the pcb;...give Royal a call at 1-800-524-0799 for parts and prices.

    Feb 04, 2010 | Royal CIA 12X Shredder

    1 Answer

    For an Embassy shredder, the forward function is not working.


    I was able to figure out the solution for this by taking apart the shredder.

    My model is a TX61B. There is a piece of plastic that is attached to an internal sensor. You can see it below the shredder slot with a flashlight. if it is sticking out, the sensor is not tripped, and the forward function stops.

    To reactivate this, just put something down the slot like a thin screwdriver to push the plastic lever back, reactivating the forward function.

    I could see this being caused by running too much paper in reverse mode, which I recently did.

    Aug 12, 2009 | Office Equipment & Supplies

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