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Brivis Heater help

Hi,
I don' t know if you would call this a tech problem but here goes and good luck.

I have a brivis climate system in my house. I have only lived here for just over a year and am still familiarizing myself with the 'seasonal' equip.
There is a message coming up on the little lcd screen (a switchboard kinda thingy attached to the lounge room wall) and it says error service. Now, of course I do not wish to muck around with any 'warning' signs but I think there may have been a few wrong buttons pushed when I was experiencing frustration and hypothermia because I couldn't get the thing to blow some warm air... OR there may be a pilot that has blown out?
Well, maybe if you don't know, your mates brothers uncle might ???
PLEASE I am freezing and my toes are numbing.
The reason I haven't called a service guy yet is that I am broke and I didn't want to pay someone 200 dollars to come out and light a pilot with a match (that he borrowed off me). If anyone has come across something like this before can they help me..
Thanking you (through chattering teeth)
Kymbrrrrrrrrrrrrrrly

Brivis Climate System Model EMS201XA Internal Serial No. 274167

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  • dmilton6 Jul 23, 2008

    heater wont start up pre heat flashes fan then starts.runs for approx 10sec with fan spinning then stops and starts flashing again as if in pre heat

  • bushyvirgin Sep 02, 2008

    we have an 'err 69 hi' coming up on our brivis climate system what do we do. can anyone help please reply to my email.

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These Brivis guys and girls are a rip-off. They are only out to take your money. Then can easily ask you to do just as mentioned above. And pronto all works in 3 minutes to be precise.
It is just the power supply reset required due to a fult being detected, either caused by a very low setting on the controller less than 16 degs. or a higher than 25 degs. setting causing overheating when the damper outlets are mostly closed.
So, put the power supply to heater off first, reset the heater panel, press the button again to shaow EMS on and then set the heater to the required temp. after turning on to the heating mode. That simple! That is if it is the error 71 HI.

Posted on Jul 07, 2009

  • Warren B Walker Apr 23, 2011

    This worked. I shut the mains power off to the house for about 10 seconds, turned it back on and then the heater started no problems

  • rojoco62 Sep 09, 2011

    wORKED A TREAT FOR ME TOO GUYS , AFTER SPENDING A FREEZING NIGHT AT HOME , TURNED OFF MAIN POWER SUPPLY TO HOUSE FOR 10 - 20 SECONDS THEN PRESSED RESET ON NETWORKER AND HEY PRESTO IT WORKS AGAIN , ALSO CHECK FILTERS - THEY BLOCKED UP VERY QUICKLY WITH CARPET IN THE HOME ;
    THANKS

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I have a proplem with error 51 HI. can anyone help please. It's a brivas N-G1 unit.

Posted on Sep 29, 2011

  • Stuart Withers May 10, 2013

    Error code 51 is all about the flame detection unit. You will need a Brivis repair man to come and deal with it.

  • Jimmy
    Jimmy Jul 29, 2014

    On the control panel press FN & 1. When the error code start running press and hold #4...

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We had error #062 this morning. I tried calling Brivis but waited online for 40min before hanging up. Their manual doesn't list this code.
A bit of googling led me to a tip to reset the unit (powering down didn't help) - hit FN, then 1 to make the error message scroll, then hit 4 to reset. Worked for me!

Posted on May 18, 2010

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I agree with Herr "FreezenHome"...Brivis Techs will fix the probelm in under a minute, borrow a pen and ask you what time it is so they can fill out their Docket.
If you've got a Networker reading "Err 61 HI" or similar, there is an (bloody incomplete) list of codes/causes here: Brivis Errors
A lot of the codes end with"...and a Service Technician to attend".
I've got a "Err 62 HI" and it's not even listed in their codes!
Good Luck.

Posted on May 24, 2009

  • slashusr May 24, 2009

    For all of the above, your best bet (before calling a Service Tech) is to go out to your unit, remove the cover plate, and reset the EEPROM (little computer) at the unit.

    If the "Err [nn][Hi/Lo]" retruns at your networker inside, turn of the networker, go back out to the unit and turn off the power at the outlet. Wait a few, check the power lead, carefully check the connections inside the unit (well seated or fastened, no fraying, etc.), then turn the power back on. The readout will display a number of "settings" which you can run through by pressing the up/down arrows -- don't change any of them -- put the cover back on place, go back inside and turn your networker back on.

    With luck, the old computer joke "get out of the car and get back in again" will work for you.

    Good Luck (again).

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I just wanted to ask what it means if the error 71 HI starts to appear more frequently.
We had it maybe twice last year, but this year it keeps popping up evevy few days. Sometimes we can just reset it on the control panel on the wall, but often my hubby has to climb the ladder to get the the actual unit in the attic to reset it.
Is there something wrong going on with the unit? It's 12 yo and I start to worry about any home appliance once it gets past 10 yo mark.

Posted on Aug 19, 2010

  • wifer Aug 29, 2010

    Hey - this is happening with our unit (only 5 yrs old) DAILY - it is such a pain. I am biting the bullet and getting someone out today to fix it. I will post info about the cause /required action to repair.
    Cheers!

  • wifer Sep 04, 2010

    Hey again
    So the guy came and fixed it and i watched his every move. 71 means there is a problem with the electrical sensor picking up if the automatic pilot has triggered. In our case, what he did was power off the unit and open it up. he then opened up the aluminum casing that has the clear plastic window along it. then, he unscrewed and removed two slightly bent metal rods - these are the rods that sense the automatic pilot. he gave them a very light sand to get rid of a by-product that had built up, put them back into place, screwed everything back on and reset it. problem solved. he said if the problem returns then we might need a new automatic pilot unit which is about a hundred bux or so. it didnt look to hard to do and i will def do this repair myself in future if need be.

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When it comes to error 62 resetting the unit probably won't work. Because the NG1/lo is INSIDE the heater it is subject to significant hot / cold temperature fluctuations, causing crystallisation in soldered joints on the PC board and a loss of electrical continuity.

Posted on May 05, 2010

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Agree with stustustu's fix - tried powering off unit didn't work. Hit Fn button then 1 waited till error message (#63) scrolled then hit the 4 button. Controller reset and all good. Hope this helps others with a 63 error...

Posted on May 08, 2015

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Showing error 41, initially showed me different errors, after switching off and reseting this, Im getting this error. but I can hear the Fan sound and no heater. what to do now. any suggestions?

Posted on Jun 05, 2013

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