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If resetting it via the power button and thus returning it to factory defaults does not work, you may be looking at a problem requiring a technical repair, such as replacing the IC board. https://repair-mobiles.com/tag/5310/
just go to your phone settings and select security option and then there will be key pad lock option and like sim lock option just give your code and imply it you can use both the ways but if you want strict then sim lock option is better
Switch-off your phone. 1. Press and hold 3 keys; Green dial key, *
Star key, no. 3 key on keypad and then press the power on/off to
swtich on the phone. Remember, do not let go the 3 press and
hold
keys until you see a formatting word screen show! 2. After a
few
minutes when the Full phone formatting completed, your phone
will
back to original system and factory settting.
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