Question about NexxTech Portable Hi-Speed USB 2.0 Kit Hard Drive
MY Nexxtech 3.5" Hard Drive Enclosure (NHDE35) IS NOT BEING RECOGNIZED BY MY PC. WHEN I PLUG IN THE USB2 WIRE INTO USB2 PORT I GET MESSAGE THAT READS: "YOUR UNKNOWN DEVICE CAN PREFORM FASTER IF IT IS PLUGGED INTO A HIGH SPEED PORT." I AN USUNG A NEW PC WITH WINDOW VISTA HOME EDITION. SEEMS I CAN'T GET PC TORECOGNIZE IT REGARDLESS OF WHAT USB2 PORT I USE. CAN ANYONE HELP?
Had the same problem today. I finally noticed that the pin bay on the enclosure was large enough to allow the pins to be offset by one pin set. The open pins were hidden by wires. Once I carefully aligned the pins, everything worked fine.
Posted on Aug 30, 2008
Try setting the HD jumper (in the Nexxtech enclosure) to "master"...it worked for me!!!
Posted on Jul 22, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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