Question about NexxTech Portable Hi-Speed USB 2.0 Kit Hard Drive

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HARD DRIVE ENCLOSURE RECOGNITION BY MY PC PROBLEM

MY Nexxtech 3.5" Hard Drive Enclosure (NHDE35) IS NOT BEING RECOGNIZED BY MY PC. WHEN I PLUG IN THE USB2 WIRE INTO USB2 PORT I GET MESSAGE THAT READS: "YOUR UNKNOWN DEVICE CAN PREFORM FASTER IF IT IS PLUGGED INTO A HIGH SPEED PORT." I AN USUNG A NEW PC WITH WINDOW VISTA HOME EDITION. SEEMS I CAN'T GET PC TORECOGNIZE IT REGARDLESS OF WHAT USB2 PORT I USE. CAN ANYONE HELP?

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  • AGALSGUY Jun 02, 2008

    i am using a hard drive enclosure. It is made with a 2.0 port and cable. Therefore, it's evidently Vista that is the problem. Need Vista drivers from the OEM of the hard drive enclosure, unless one of you tekkies know where I can find the drivers!



    thank you

  • mlspar4 Jul 30, 2008

    I have the same problem. I have XP, and it was set to master.

  • Anonymous Sep 04, 2008

    Vista will not recognize drive

  • Randy
    Randy Feb 25, 2009

    I also had a problem with XP not recognizing the hard drive. The USB Mass Storage Device was reporting a Code 10 (Device cannot start). Ryockey provided the solution in that the drive pins can be offset by one set when connected to the interface. Be careful to get the pins aligned correctly, it worked for me. I also have my drive jumper set for Master. Thanks Robert!

    Randy

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Had the same problem today. I finally noticed that the pin bay on the enclosure was large enough to allow the pins to be offset by one pin set. The open pins were hidden by wires. Once I carefully aligned the pins, everything worked fine.

Robert

Posted on Aug 30, 2008

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Try setting the HD jumper (in the Nexxtech enclosure) to "master"...it worked for me!!!

Posted on Jul 22, 2008

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You have an old pc with no usb 2.0 u have 1.1 get a pci usb2.0 card if that bothers you.

Posted on Jun 01, 2008

  • Arnold G
    Arnold G Aug 01, 2008

    also diskmgmt.msc will get your drive listed..
    create partition then format it.

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There are few steps you can take to figure out if the hard drive is bad or the enclosure that its mounted in is bad. Follow these steps and a solution should present itself :

1.) Try to plug it into a different pc. If it is recognized and accessible, then it is simply a formatting issue. (Bad sectors, corrupted data, that sort of thing. If this is the case backup your data on the pc that lets you access it and then just reformat through windows.
2.) If you performed the first step and it is still recognized but not accessible, then you could very well have a bad controller, which is a circuit board within the enclosure that allows you to "hot swap your hard drive" which means you don't have to power off the pc for it to see it. To perform this step you will have to remove the hard drive from the enclosure and then power off your pc and hook up the hard drive straight to your motherboard. If it works then your enclosure is bad, shoot over to amazon and pick yourself up a new one.
try these then let me know if they do not work

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NHDE35 Enclosure


Posted by Decoder1 on Feb 25, 2009 I also had a problem with XP not recognizing the hard drive. The USB Mass Storage Device was reporting a Code 10 (Device cannot start). Ryockey provided the solution in that the drive pins can be offset by one set when connected to the interface. Be careful to get the pins aligned correctly, it worked for me. I also have my drive jumper set for Master. Thanks Robert!
Randy P.S. I am using a Seagate 250 GB HD 7200.7 Ultra ATA

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I too purchased a Nexxtech Hard Disk Enclosure and my Vista-based computer keeps telling me to try a USB 2.0 setup...the USB's ARE 2.0...did you try the setup disk that came with your unit?...I tried on mine but still a no go...I may have to return it to Best Buy & try somrthing different.

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Hope this will be helpful to you.

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I'm not saying this will solve all problems, but it solved it for me. I am running Vista and got this to work following someone's instructions from another forum.

The slot in the enclosure that you plug the hard drive into has one set of holes fewer than the hard drive has pins. This means you can plug the hard drive in two ways "left" and "right" if you will. I had to plug my hard drive in so that the unused pins were farthest from the power cable that plugs into the hard drive.

Incidentally this made the screw holes line up better, too.

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