Question about Brother HL 5170DN Laser Printer

1 Answer

I replaced the fuser in a Brother HL5170-when I turn it on, all 4 lights are blinking. What might be the problem?

Posted by on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 68 Answers

This is what's called a Service Call, meaning the machine has experienced a problem that it doesn't think an end-user can support.

According to the manual:
"Push the Go switch and the Job Cancel switch at the same time during the service call and hold them. And then push the 2 key additionally to show the service call type by LED combination."

Which I'm assuming means press and hold the two buttons, then press them both again.
The combination of the LEDs tells you where the problem is:

RED Status +:
Toner LED = Fuser (Fixing Unit)
Drum LED = Laser
Paper LED = Main Motor

YELLOW Status +:
Toner LED = Main PCB
Drum LED = Engine PCB
Paper LED = DIMM

All of which are expensive parts and also expensive repair.

Posted on Jun 01, 2011

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Fuser open message not a broken gear


the fuser unit got a thermal fuse on need to replace. it over heat and the the power do not go throgh

Dec 02, 2011 | Brother MFC-8640D Printer

1 Answer

My Brother HL-1440 Laser printer is not printing. Whenever I try to print something there is a sound coming from the printer with a high tone, then a low tone. This is the first time I have experienced...


this is normally a symptom of the Fuser unit failing within the printer. our company uses nothing but Brother printers and i have seen this error a few times.

on very rare occasions its not the fuser and unplugging the power lead and leaving it for ten minutes will resolve the problem. if you have already tried this however the problem your getting is to-do with the Fuser unit within the printer being broken..

unfortunately from past experiences a replacement fuser unit for one of these laser printers is actually more than the cost of a new laser printer...

a quick google search revealed this site who are offering fuser replacements for $119.00

http://www.precisionroller.com/fuser-assemblies---units-for-brother-hl1440/products.html

hope this helps.

Apr 28, 2010 | Brother HL 1440 Laser Printer

3 Answers

Part number brother 9840cdw fuser


Part# LU4103001
About $150
The service manual will be hard if not impossible to find. They only release those to factory authorized service centers. If you just need it for the fuser replacement instructions then often those will be either in the operators manual which is easy to find or the instructions will be in the box that the fuser comes in.
Good Luck and Thank You for using Fixya.

Apr 01, 2010 | Brother MFC-9840CDW Laser Printer

2 Answers

My Brother HL-2140 Went out in a storm. All three lights just keep blinking no matter what I do. Held down on the blue light button a number of time, restarted computer, turned off printer, reloaded ink...


You can find the usre's manual here:

http://welcome.solutions.brother.com/bsc/public/us/us/en/doc/manual_index.html?reg=us&c=us&lang=en&prod=hl2140_all&dlid=&flang=English&type2=-1
1) If the LARGE BLUE BUTTON is blinking:
Data remaining in memory
There is remaining print data in the printer memory. If the Ready LED is blinking for
a long time and nothing has printed, press the Go button to print the remaining data
in the memory.
2) If the TONER LED is blinking:
Toner low
Indicates that the toner cartridge is nearly empty. Buy a new toner cartridge and have
it ready for when Toner life end is indicated.
The Toner LED will turn on for 2 seconds and off for 3 seconds.
3) If the DRUM LED is blinking:
Drum life end soon
The drum unit is near the end of its life. We recommend that you get a new drum unit
to replace the current one. See Replacing the drum unit on page 69.
The Drum LED will turn on for 2 seconds and off for 3 seconds.
4) If the RED ERROR LED is blinking:
Front cover is open
Close the front cover of the printer.
Fuser cover is open
Close the fuser cover located behind the back cover of the printer.
Paper jam
Clear the paper jam. See Paper jams and how to clear them on page 85. If the printer
does not start printing, press the Go button.
Memory full
The printer memory is full and the printer cannot print full pages of a document.
Print overrun
A print overrun occurred and the printer cannot print full pages of a document.

Mar 26, 2010 | Brother HL 2140 Laser Printer

1 Answer

I have a brother HL-2070N and all four lights are blinking.


Yes pressing the go button gives the actual error, the toner light being on when you press go tells me that there's a fuser error. Either the heater lamp is burned out, or one of the overtemp sensors has been tripped, or the power supply is not turning on the fuser. I would replace the fuser first if you have no way of testing the parts in the fuser. You can find a fuser at www.precisionroller.com

Feb 19, 2010 | Brother HL-2070N Laser Printer

2 Answers

All error lights blinking and fan running but won't print...


Yes Mr. Guest and Mr SwT,

Replace the fuser assembly unit.

Definitely the fuser got problem. This can be confirm by pressing the Go button and only the Toner LED will light up.

What had happen was right after the power blackout the fuser has fused together both rollers (heating drum and rubber roller) where the paper pass through in between the rollers. Since there was a power blackout, the printer fan has stop functioning and the heat was unable to disperse out from the printer. Suggest to improve on design to disperse heat using aluminium cage in case of power blackout.

Who ever has a Brother HL-2040 should definitely use together with a UPS.

chekamal

Apr 27, 2008 | Brother HL-2040 Laser Printer

2 Answers

Brother 7020 Fuser does not warm up


dcp-7020 fail to warm - how do i reset if i turned off and on already and waited 10 minutes

Dec 14, 2007 | Brother DCP-7020 All-In-One Laser Printer

Not finding what you are looking for?
Brother HL 5170DN Laser Printer Logo

175 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

James Cagle
James Cagle

Level 2 Expert

455 Answers

Samyfam
Samyfam

Level 3 Expert

379 Answers

Jim Keysor

Level 2 Expert

329 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...