Question about Microsoft Windows XP Home Edition

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Help! my computer got a virus and i had to clear it and reinstall but since then i've had no sound and because i iant that good with computers i don't know how or what is wrong!! any help would be greatful thanks

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There is a possibility that you have not installed the drivers for the sound device.

Kindly follow this procedure to determine if the drivers are installed.

1) Click on the start button,
2) Click on control panel.
3) Click on sound and audio devices.
4) In the volume tab, check if the volume slider is active. Check also if the check box "Place volume icon on the taskbar" is active.
5) If none of these are active, then the drivers are not installed and you need to put in the cd drive a motherboard cd that you purchased with your computer and run setup again. NOTE: the motherboard cd is not the same as the windows xp cd that you bought.
6) If these are active, then check if the volume is muted and that the right volume level is set.

Good luck.

Posted on Jun 01, 2008

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