Question about Acer Extensa 4620 Notebook

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Extensa 4620-4605 webcam stopped working

My webcam is "not found". My laptop is an Extensa 4620-4605. How may I fix this?

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  • Anonymous Jun 13, 2008

    I need the correct driver

  • sameerbha_22 Aug 12, 2008




    webcam driver want


  • Anonymous Feb 27, 2009

    i hv a problm with acer 4620 webcam.Itz opening but not showing the screen

  • luckycharmz Mar 30, 2009

    i can't use my crystal eye webcam at all.i have a extensa 4620-4605

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1 Answer

Well, I'm personally not sure, on another forum, a user posted this problem and one solution was to remove all pictures from your picture folder onto your desktop. That user did this, and apparently his webcam was working again. I'm not sure, but if you still can't find a solution, it's worth a try.

Posted on Jun 23, 2008

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Its a acer extensa 5320E-2913 windows vista and the crystal eye webcam has been working on and off,Now its stop working completely saying webcam not found.I am very worried as I hardly use this labtop and...


If it's new, force them to provide the cam to work properly.
Insist if they don't want to make it work.
If you aren't computer skilled thats the best, imo.

The other way, the hard way, you could uninstall all the related webcam software, restart PC, don't install nothing more at this point, and then run a cleaner like CCleaner (clean both temps/regitry fix), restart again, and then reinstall the software.

Either way, good luck.

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If you don't have the install disk, go to the Acer WEB site to download the drivers you need, make sure it is Windows XP or Vista version for your particular MODEL laptop and Windows OS.

Use this link :-
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You can go to the manufacturers website to check if you have the very latest driver for your webcam. if not, you should be able to download it from there.

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I had the same problem with the Extensa 5420-5687 as well, I went to the device manager and found my crystal eye webcam (there was a yellow exclaimation point on it) I tried to update the driver software by having it search automatically for the software, but it just said that it was up to date...that still didnt fix my problem. So i tried browsing my computer for the driver. I picked "let me pick from a list of drivers on my computer" I then clicked on "Acer crystal eye webcam" then i hit next, it then installed the updated driver. After that my webcam worked again!

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