Question about Bosch BUC11700UC Cyclone Jet Bagless Upright Vacuum

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Roller wheel is not turning and vacuum is difficult to push. Checked roller and have removed all visible hair.

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Add some WD40 to the axle of the roller wheel and work it in good. Keep at the wheel until it moves freely. Paul

Posted on Oct 12, 2010

  • pwillitz Oct 13, 2010

    Sorry my efforts did not solve your problem.
    Paul

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Brush bar is not spinning


Common causes of brush roller failure are belt breakage and clogging. If this is a Dyson animal vacuum, you may find the brush roller is so clogged with hair that it cannot rotate. The solution is to remove the brush roller and clean it thoroughly, particularly inside the end caps where hair accumulates. It is unlikely that an entire animal was ingested.

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Red indicator light is red for roller


Sounds like your roller is jammed up with bits of thread and hair... get in there and really look at those ends... pull/cut but remove the bits of hair that's jamming it up.

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Brush roll won't turn on for the shark NV22L vacuum. the light on the brush roll is dark, not red or green


Atthe bottom of the vacuuam are screws to take off...two of them are near the rear wheel assembly....two of them are behind the front mini wheels (just pry the front mini wheels so that they pop out...they pop back in)
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1 Answer

Hair getting stuck in the belt drive area causing beater to skip


Hair,string, tinsel, etc. have always been problems for rollers and belts. You will have to remove the hair. It can often get stuck at the ends of the rollers also and keep the roller from turning. I usually remove the roller and clean it using a screwdriver, knife, etc. to remove the hair. the cleaning can be done while the roller is still on the unit by turning the unit over although this may not offer as much free access to the roller. Of course, removing the roller means removing the belt and if you are not up to this (I don't know how handy you are), I would try to remove the hair with the roller on. If you do this, be careful not to put any nicks in the belt. Good luck!

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1 Answer

How do you install the belt on the kirby vacuum?


Step 1: 
UNPLUG YOUR KIRBY VACUUM CLEANER. Before you go any further, take your time with this belt change. It's not that difficult, just a little different than most other vacuums. These belts are very easy to find on the internet. kirby-oldstyle1.jpg Step 2: 
You should be facing the front of your Kirby vacuum. The height adjustment lever will be on your right. Push the lever all the way down. Lift the light hood with your left hand. Turn theKirby vacuum belt lifter counter-clockwise with your right hand. Unlock the accessory lock. The accessory lock is located under the light hood. Move the lock to the left to disengage it. Remove the front of the vacuum cleaner.
kirby-oldstyle2.jpg kirby-oldstyle2a.jpg Step 3: 
Turn the vacuum belt lifter all the way clockwise until the belt drops down. Unlock the roller plate by releasing the two latches on the rear. Pull the roller plate up slightly and then off. kirby-oldstyle3.jpg kirby-oldstyle3a.jpg  
Step 4: 
Bend one end of the roller bracket just enough to remove the roller. Remove this end of the roller. If you need to replace the roller take it all the way out. Remove any carpet fiber, string, or hair from the roller with a scissor.

kirby-oldstyle4.jpg kirby-oldstyle4a.jpg Step 5:
After you have removed the old belt, slide the new one back on the middle of the roller. If you're Kirby vacuum cleaner has a belt indicator light, the roller will have a magnet built onto one end of it. It's very important to install to install a roller with a magnet on the same side as the indicator light. The roller actually will only fit into the roller plate one way.
kirby-oldstyle4.jpg Step 6: 
Place the roller back in the roller bracket. Place the roller bracket back and lock it into place with the 2 latches. Rotate the vacuum cleaner belt lifter counter-clockwise. You should feel the the belt catch. Look inside to make sure the belt is being stretched onto the vacuum belt lifter. Reassemble the machine. After you have reassembled your Kirby, turn the belt lifter cockwise, releasing the vacuum belt onto the vacuum motor shaft. kirby-oldstyle2.jpg

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1 Answer

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Flip the vacuum cleaner over and check the roller brush. Is it full of string and hair? If so, unscrew the four phillips-head screws holding the plate on that covers the roller brush; pull out the brush, and cut off/clean off all the hair and string. Replace everything and try running the vacuum. Alternate solution: perhaps the belt that makes the brush go around is broken. If so, follow the above steps to remove the roller brush, then replace the belt.

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2 Answers

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I have 3 Prontos, one in each part of the house. Two of mine had the rollers stop. I figured out the problem and it fixed both. Take the roller out by turning the plastic screw and popping the plate off. Pull all debris off the wheel that turns. Turn unit on and make sure this wheel is turning freely. Take the brush and look on the end with the square part. Take some pliers and gently pull this square piece off. I had to wiggle it a little, but it pops right off. Clean all debis (mine had several small dust balls and 1 long hair) in the square part and down in where the square part goes. Push the square part back on and put brush back in unit. This fixed both of mine. Hope it helps.

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