Tomtom 'Mount to the car screen'-travelling voice fails
My Tomtom 910 everytime i connect it to the car windscreen mount it says 'do you want to connec t computer'??, i press no and after it has started the normal way the 'travelling voice' does not come out. However, when i disconnect it from the mount, it works perfect (say, my wife hold it while we are in transit).
Re: Tomtom 'Mount to the car screen'-travelling voice...
Are you using a generic charger? or the official TomTom one? While they might all be 12v output (car)- 5v input (unit end) they are different ampages etc. If you are using a generic car charger then a lot of GPS units consider it to be a computer and so goes to docking/sync mode.
The unit may only sound the voice properly if you running off a tomtom charger.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Connect your TomTom to the car charger and turn it on. Tap the lower right hand cornor where the sat. signal graph is. On the screen that comes up check to see if it is chargeing while connected to the car charger. It should say charging in the upper right hand cornor where it shows the battery status. If it isn't charging then you have either a bad pin on your windsheild mount or your charger is not working. If the charger is not working it may be as simple as replacing the fuse in the charger.
The 910 satnav/mounting interface is dreadful- it is the cause of half the problems on this site! You can order the battery on the net. Google VF5 or Samsung ICR18650-24. To replace, strip off rubber strips. You need a mini star screwdriver, carefully pull unit out of cover gently levering at the side. Carefully observe plastic carry through which acts as button on the front and base clip underneath- this must be reinserted correctly. It is a vital part of the structure- observe it carefully! Remove upper small PCB and large PCB after removing 2 electrical connectors. Battery located under PCB. Dispense with rubber mounting. Reassemble carefully battery holder (loosely until you have placed previous plastic carry through). Tighten battery holder to hold plastic strip which must be located over mounting bracket, carefully reinsert both electrical connectors (different sizes), reattach large PCB then small one, then screw back in cover. It is likely you will then be stuck on initial screen with unit not booting correctly. You must then do software resets (opened paperclip inserted into invisible hole next to connecting strip at back). It is likely that you will have to connect to Tom Tom HOME to do this. I failed here as the darn unit will not connect to my computer.
In the box you have a 'desktop' mount. Looks like the windscreen mount without the ******. Also you will have got a mains power lead. Plug the lead into the 'desktop mount' (Left hand side) of the stick up bit. Plug in and put your 910 onto the mount. It will 'Click' into place The green light will shine to show it's charging.
To release the unit from the mount PRESS in the button in the middle of the screen top rim and lift off.
Remember to turn of the power at the socket to stop wasting electricity
The usb part of the desktop mount goes into your pc so you can connect to TomTom home or just plain old 'back it up' It is ok to have power switched on or off when connect to the pc, there is no need to unplug the jackplug.
Are you talking about the easyport mount on the XL 330S model? If so it applies fairly easily in a secure snap. When I tested out the new mount, it was fairly easy to snap on without any added pressure. TomTom has great customer service and I'm sure they'll help out to the best of their ability and if it was in fact defective, you're bound to get a replacement. TomTom doesn't want any unhappy consumers. It's a shame it broke, because it is actually a great device.
the reset hole is hard to find... If you are looking at the back of the unit, it is in the upper right hand side of the liitle plastic protrusion at the top of the semi-circular opening above where you can see the exposed circuit board.
If you are asking how to remove the mount from the GPS, I believe on the Tom Tom Go 910, it slides off. You should be able to hold the mount and slide the unit up off the mount, if I remember correctly.
YES , try EBAY , search for tomtom vent mount. You can also buy special rubber disks that have a sticky back. The disk can be attached to the dashboard or some other plastic area. These allow the normal tomtom windscreen mount to fix to the disk.