Question about Epson Office Equipment & Supplies
there still must be something inside the machine that its taking as a paper jam. See if you can take it apart without unscrewing screws as much as possible and inspect the paper path with a flashlight. you might be able to feed a thick paper throught the machine, it might remove the jammed paper or object inside. but it might also make the trouble worse.
Here is my Paper jam general Advice Tip
Start by following the steps below to get the paper out from the machine.
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.
If that doesn't help then you would have to start taking apart the machine to find the jammed paper and remove it, its not something a just anyone should do unless you have experience. A service manual would be required as there are alot of small parts in the paper path, also, it will void any warranty that the machine might have.
you may have to take the machine to a repairer to get the jammed paper bits out of the machine, if you don't see paper jammed in the machine it does not mean that there wouldn't be a paper jam somewhere in the unit along the paper path.
Posted on Oct 12, 2010
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Posted on Jan 02, 2017
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