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I have a Philips webcam model no-SIC4700/37.It was working fine until today.Now,the image that appears on my webcam is completely dark and the background is also very dark and sometimes greenish.What do I do?

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  • 8,637 Answers

You have a corrupt driver and need to reinstall the camera drivers.

Follow the instructions below and it will work.

Disconnect the Camera from the USB port and reinstall the CD or Downloaded software program.

When the program asks you to connect the camera to the USB port, do so and it should work.

Then to use it on the Web, do this.
Web Camera's have to be setup on the program they are to be used with. Just installing the
camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype

http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/

set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger

http://www.soft32.com/download_30.HTML

set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
Next go to the Test Audio section and (in blue writing) click on "Open the call setup assistant" and follow the instructions on the left window.

C. Windows Live Messenger:

http://download.live.com/Messenger

After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:

http://dashboard.aim.com/aim

On the VIM sign-in window click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
Conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends.
Hope this helps. Bud

Posted on Oct 13, 2010

Testimonial: "Thank you so much.Problem solved and webcam working fine!"

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  • Philips Master
  • 10,322 Answers

1st You download Webcam Driver.
Philips webcam Driver After this install the Webcam driver in the system.
Installation of Webcam Driver
Go to the control panel
Click on the System Icon
Click on the Hardware Tab
Click on the Device Manager s
Select the Unknown Device or printer device where yellow Question Marks sign on it.
Right click on it and uninstall it.
After this go to the top of the device manager and click on scan for hardware changes.
Driver installation Wizard start.
Brows Your Driver from the Hard Disk and click on next.
Driver will be install.
Other Companies Camera Drivers for Windows XP Vista Windows 7

Posted on Mar 05, 2014

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Posted on Jan 02, 2017

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Hiya Sivamathy,

1. Do not connect the webcam to your computer before installing the drivers. If you accidentally begin installation with the webcam connected, the Found New Hardware Wizard dialog box appears. Click the Cancel button.
2. Insert the disk. If you are definitely having problems with the drivers on that disk, then download this updated driver pack. It is a zip file you must unpack to a folder.

http://blog.benjarriola.com/Vibra.zip

3. Click the names of the drivers and applications you want to install on your computer.
4. Follow the instructions on the screen to complete the installation. You may be asked, after an application is installed, if you want to restart you computer. Do not restart your computer until all the drivers and applications are installed.
5. Connect the webcam's USB cable to an available USB port on your computer and wait for Windows to detect the device.
6. When the Found New Hardware Wizard dialog box appears, select Install the software automatically (Recommended), and then click the Next button.
7. When a Microsoft warning dialog box appears, ignore the message and click the Continue Anyway button.
8.Installation will complete.
9. Check the image in the Video preview pane of the Vibra Webcam Camera Configuration dialog box. If it flickers or displays a series of dark bands, click the Cancel Flicker button.
10. Click the Finish botton, and reboot if necessary.
When you boot up, you can check the Device Manager (Control Panel>System>DeviceManager). Click the plus(+) sign next to the Imaging Device icon. The entry "Vibra Webcam" should appear.

Done!
Hope this helps :)

Chris (ziraffa)

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1 Answer

Webcam Is Dark


Normal 0 Preview capture may appear almost black or in some cases, the preview capture may not appear at all.
To fix this:
- Unplug the webcam while itss showing the black screen, wait a couple seconds and plug it back in.
- Or -
Lower the video resolution.
Hope this helps. Bud

Oct 19, 2008 | Philips J44414

1 Answer

The picture is all black


i have the same problem

Oct 18, 2008 | Philips J44414

1 Answer

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try adjusting the settings for your camera like brightness and contrast in the controls.

Feb 26, 2008 | Philips J44414

1 Answer

I dnt hv cd installer


1. Do not connect the webcam to your computer before installing the drivers. If you accidentally begin installation with the webcam connected, the Found New Hardware Wizard dialog box appears. Click the Cancel button.
2. Then download this updated driver pack. It is a zip file you must unpack to a folder.

http://blog.benjarriola.com/Vibra.zip

3. Click the names of the drivers and applications you want to install on your computer.
4. Follow the instructions on the screen to complete the installation. You may be asked, after an application is installed, if you want to restart you computer. Do not restart your computer until all the drivers and applications are installed.
5. Connect the webcam's USB cable to an available USB port on your computer and wait for Windows to detect the device.
6. When the Found New Hardware Wizard dialog box appears, select Install the software automatically (Recommended), and then click the Next button.
7. When a Microsoft warning dialog box appears, ignore the message and click the Continue Anyway button.
8.Installation will complete.
9. Check the image in the Video preview pane of the Vibra Webcam Camera Configuration dialog box. If it flickers or displays a series of dark bands, click the Cancel Flicker button.
10. Click the Finish botton, and reboot if necessary.
When you boot up, you can check the Device Manager (Control Panel > System > Device Manager). Click the plus(+) sign next to the Imaging Device icon. The entry "Vibra Webcam" should appear.

Done!
Hope this helps :)

Chris (ziraffa)

Dec 27, 2007 | Creative Labs Vibra Webcam

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