Question about Precor EFX 546i Elliptical Version 4

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I did not physically see the machine working properly prior to this issue, but I was told it was working fine before I took the (handle)bars off and disconnected the electronics to move it through a narrow doorway...and I have no reason to doubt that it was working fine. Upon re-assembly, I'm receiving an ERR30 message AFTER seeing an "ERROR 5 - Stuck Key" message. Upon disassembly, I did not note specifically the CSAFE and LOWER PCA positioning. I do not remember which one the cable was plugged into. I removed the circuit board, but there is nothing on the underside to indicate which is which. Regardless, however, whether the cable is plugged into the CSAFE or LOWER PCA (whichever is which), the ERR30 message appears, so this leads me to believe the "error" is occuring elsewhere. What I believe to be the serial number is 75D18N0033. Another number on the machine that could be the serial is 250Z4A. Any suggestions/help will be greatly appreciated.

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DO NOT PLUG THE DATA CABLE IN TO THE CSAFE PORT. It needs to be plugged into the 'lower board' port. Error 30 is a communication problem - check to see that the cable did not get damaged in the move. Hopefully you did not blow out the upper board by plugging it in incorrectly.

Posted on Jan 10, 2015

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