Question about Western Digital My Book Essential 320GB External USB 2.0 - WDH1U3200N Hard Drive

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Western digital my book 320gb not recognised

Computer was infected with a trogan virus(fixed that) but my book cannot be detected says there was a malfunction with device no drivers installed.

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  • crzyjacks Jul 03, 2008

    I plug my wD and nothing happens? I won't read my book!!! please help

  • Anonymous Dec 10, 2008

    I too have the same problem...

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  • 19,396 Answers

Try first disconnecting all USB ports and power plug for half an hour, this will get rid of eventual problems caused by electrostatic charges on usb channels.
If it does not work, this means that the virus has corrupted your Windows System, probably the root hub is defective.
In this case you will have to reinstall windows, either using recovery, from disk or partition, or using a Microsoft windows setup disk. Save all your data before reinstalling.

Regards

Posted on Jun 01, 2008

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