Question about Western Digital My Book Essential 320GB External USB 2.0 - WDH1U3200N Hard Drive
Computer was infected with a trogan virus(fixed that) but my book cannot be detected says there was a malfunction with device no drivers installed.
Try first disconnecting all USB ports and power plug for half an hour, this will get rid of eventual problems caused by electrostatic charges on usb channels.
If it does not work, this means that the virus has corrupted your Windows System, probably the root hub is defective.
In this case you will have to reinstall windows, either using recovery, from disk or partition, or using a Microsoft windows setup disk. Save all your data before reinstalling.
Posted on Jun 01, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
May 18, 2011 | Western Digital My Book Essential 1TB...
May 23, 2010 | Western Digital My Book Essential Edition...
Oct 08, 2009 | Computers & Internet
Jul 23, 2009 | Western Digital Passport WDXML800UE...
Dec 31, 2008 | Western Digital External USB 2.0 80 GB...
Dec 23, 2008 | Western Digital My Book Essential Edition...
Mar 28, 2008 | Western Digital 320GB MyBook External USB...
Dec 19, 2007 | Western Digital 320GB MyBook External USB...
463 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: