Question about Sony Playstation 3 (PS3) Console

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When i entered the cd to my ps3 it wont eject anymore and it does'nt appear in the menu???

Is my ps3 is not working anymore?

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If the PLAYSTATION 3 does not recognize the disc: To PS3 Support Site

  • Remove the disc and reinsert it.
  • If the disc has a label, insert it with the label side up.
  • Check whether the disc is scratched or dirty. If dirty, wipe it gently with a soft cloth.
  • Make sure the disc has not been exposed to high temperatures, high humidity or direct sunlight. When discs will not be used for an extended period of time, store them in their cases. Stacking uncased discs or storing them at an angle can cause them to warp.
  • DVD-R/DVD-RW/DVD+R/DVD+RW discs that have not been finalized cannot be played.
  • When outputting DVD content or PLAYSTATION 3 format software in SD resolution, only discs recorded in the NTSC standard can be played.
If You need to Contact Customer Service Call Sony at

1-800-345-7669 (SONY)
Mon - Sat 6:00AM - 8:00PM PST
Sun 7:00AM - 6:30PM PST

Good Luck,
-Rel

Posted on Jun 01, 2008

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1 Answer

Ok i have ps3 when i turn my ps3 on the blue and green light is on but when i go to game menu the cd doesnt appear.. and if press button for eject it alost not working


there might be som minor error with the ps3 and this king of errors can easily solved by this site whish has the complete repair guide for ps3 ...try it...

Dec 03, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 disc wont eject at all. have tried holding it in horizontal, vertical, diagonal and upside down positions but still wont eject.


Hi, i'm assuming you have a phatty PS3. Let's try this:
  • - turn off the ps3 with the main switch, behind the console
  • - press the EJECT touch-key on the front, HOLD on it while you turn on the console with the main switch... keep holding the eject key, if it'll work you'll get your disc out.
  • - If it won't work just try a couple of times more then if you don't succeed please advise me with more information about your PS3 model and I'll try to bring you other solutions :)
Regards, Peter

Aug 08, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

My ps3 froze the other day . So i waited but it didnt unfreeze . so i tried to press the middle button on my controller and the menu did not pop up . so i tried to reset it &&the green light...


Hello,

You can try the steps below. Its from PlayStation Forum:

1. Turn off Playstation®3.
2. Hold the power button down; the system will turn on and turn off once again.
3. Once the System has been shutdown, re-press you finger until you hear 2 consecutive beeps
4. When you hear the 2 beeps take finger off power button.
5. You will be prompted to plug in your controller via USB and then hit the PS button
6. The Recovery menu will pop up.

The current Recovery Menu supports:
• Restart System: Restarts the PLAYSTATION®3 System.
• Restore Default Settings: Reset all system settings back to default.
• Restore File System: Checks for corrupt/missing system files.
• Rebuild Database: Rebuilds the OS for the PLAYSTATION®3.
• Restore PS3 System: Fresh restore; Deletes everything and starts from Scratch.
• System Update: Update the PLAYSTATION®3 System

If the above steps still does not solve the problem, then I think will have to update your Ps3.

Update your PS3 (in the settings menu the 1st option).

Go on the internet browser on the PS3 then go on the menu press triangle then on one of them there are delete cookies and the delete the others as
well as cookies.

You could also try this as well: put the PS3 on then press the eject button (with no disc in) then hold it and switch the PS3 off at the back with your finger on the eject button still holding it, then put it back on and the fan test should be working this may cool it down. It might be over heating.

But if your problem is not still solved, then maybe you should call sony for further assistance.

I wish you good luck

May 10, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

My system wont allow me to play games or any other functions. it keeps asking me to press x to refresh and when i do the same message appears


Hello,

You can try the steps below. Its from PlayStation Forum:

1. Turn off Playstation®3.
2. Hold the power button down; the system will turn on and turn off once again.
3. Once the System has been shutdown, re-press you finger until you hear 2 consecutive beeps
4. When you hear the 2 beeps take finger off power button.
5. You will be prompted to plug in your controller via USB and then hit the PS button
6. The Recovery menu will pop up.

The current Recovery Menu supports:
• Restart System: Restarts the PLAYSTATION®3 System.
• Restore Default Settings: Reset all system settings back to default.
• Restore File System: Checks for corrupt/missing system files.
• Rebuild Database: Rebuilds the OS for the PLAYSTATION®3.
• Restore PS3 System: Fresh restore; Deletes everything and starts from Scratch.
• System Update: Update the PLAYSTATION®3 System

If the above steps still does not solve the problem, then I think will have to update your Ps3.

Update your PS3 (in the settings menu the 1st option).

Go on the internet browser on the PS3 then go on the menu press triangle then on one of them there are delete cookies and the delete the others as
well as cookies.

You could also try this as well: put the PS3 on then press the eject button (with no disc in) then hold it and switch the PS3 off at the back with
your finger on the eject button still holding it, then put it back on and the fan test should be working this may cool it down. It might be over heating.

But if your problem is not still solved, then maybe you should call sony for further assistance.

I wish you good luck.

Apr 08, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

My ps3 disk tray wont open


Try this first: Hold down the eject button for 10 - 15 seconds. this is supposed to work as a manual eject for the PS3. If that does not work, Try Reformatting the PS3 hard drive, youll find the option under settings in the PS3 menu

Don't 4get 2 backup ur stuff first!

Oct 17, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Not able to gat to the menu


turn on ps3 leave on stand by (red light), hold eject button and power button until you hear beeps and a message appears. connect controller and press ps button. system restore screen should appear, select restart system and from there it should restore everything back to normal

Aug 26, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

My ps3 won't play ps3 games anymore. I was playing lego batman and then the game froze. so I turned off the ps3. I turned it on again and the game icon didn't show up anymore. I tried several games and...


I had the same issue. I had to send it to PSR Repairs to have it checked out. They ended up replacing the hard drive & the laser lens. According to them, both those components contributed to the freezing up & inability to turn back on. Before I sent it in, I was able to get it to turn back on by holding down both the power button & eject button simultainiously. Lie it beep once, then double beep... Once you hear the double beep, release both buttons. A menu will come up giving you 6 options. Try option 3 first! you wont lose any saved items with this option. If that doesn't work, you will need to use option 6. This will delete ALL of your saved items, but there's a chance that you may not have to have your console repaired. You can retrieve trophies, games & demos from the PlayStation Store. Good luck! If I can be of further help, comment me back under this heading!

May 12, 2009 | Sony Playstation 3 (PS3) Console

3 Answers

Disk will not go into PS3 appears to be blocked


Press and hold the eject button for around 15 seconds, this resets the cd drive and will fix your problems. Hope this helps

Jan 18, 2009 | Sony Playstation 3 (PS3) Console

2 Answers

Help cd stuck in my ps3 console


hold in ps button on controller, switch off system and restart or quit the game and go to the ps3 main menue, eject it from the menu by going to options on the cd, dont do it manually especially with a ps3 game, it only really works with a dvd.

Dec 30, 2007 | Sony Playstation 3 (PS3) Console

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