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I have all sorts of viruses popping up on my ACER computer. I do not have the revovery disk. What can I do? I have also lost all of my programs.

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Acer aspire 1800 running very slow. Can I improve it's performance?

A slow computer could be caused by a number of things - 1. Insufficient RAM (memory) - if your computer has less than 512Mb of RAM then increase it to at least 1Gb of RAM. 2. Registry problems - clean and repair the registry, it will contain unused registry keys. Use programs such as Registry Mechanic, Microsoft RegClean etc. 3. Uninstall/remove unused programs, this will also free up hard disk space. 4. Not enough hard disk space - swap file space may need to be increased if Windows hasn't been configured to manage it. 5. Install latest Windows updates. 6. Update virus definition files and scan computer for viruses, Trojans, malware etc. 7. Clear the Internet cache for faster browsing. 8. Hard disk maintenance is required at least once a month to keep it functioning efficiently. Run the following programs - Disk Cleanup - removes temporary files that are no longer used and to recovers hard disk space. Disk Defragmenter to make fragmented files into contiguous files and therefore the hard disk access is faster.

Mar 30, 2013 | Computers & Internet

1 Answer

Acer aspire 5552g recovery disk

Hi , not sure if you need one, there will be a revovery partition on your hard disk.

see link below

recovery disks should be available through Ebay

Jan 21, 2013 | Acer Aspire 5552 5552g 5553 5553g 5560...

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I scan my computer for viruse and have some , iwould like to clear everything up. i dont have a credit card is there any way to do this free

Are you sure your computer actually has one or more viruses? You may be a victim of one of the fake antivirus programs that can get into your computer. These pop up windows showing scan results that tell you all sorts of viruses have been found, but they're all completely bogus. The only real trouble is the program itself. Usually it becomes difficult to use the computer because the program keeps nagging you, or it refuses to let other programs run because they are "infected".

Malwarebytes' Anti-Malware is a good tool to start with. Download and install the free version. When you run the program, have it check for updates and then run a quick scan. It's a very effective program even in its free version and I use it frequently to get rid of nasty stuff on client machines. You can also install the latest version of one of the free anti-virus programs (Avast!, AVG or Avira) and scan your computer. Sometimes a new version or different program can find and eliminate something another program missed.

You can also find many removal tools for specific viruses if you need them. is a good site with many tools and helpful information for getting rid of viruses.

Sep 14, 2011 | Acer Aspire One PC Notebook

1 Answer

Adverts keep popping up all over my Inbox preventing me accessing 'junk mail' 'delete' etc how can I get them to stay off to the righthand side as they do on my other computer?

It sounds like you have a virus or at least malware of some sort running on your computer... Popup ads are NOT normal, especially in an email client program.

If you access your email through your browser (like gmail), then check that your browser is setup to block popup ads (most browsers have this option somewhere). Check your browser's help menu for how to find that.

If you suspect malware or a virus, I would suggest getting the Kaspersky rescue disk, burning that ISO file to a CD, and then boot your computer from it (you have to setup your BIOS to boot from CD drive first). If you've had any hard crashes or power outages recently (windows didn't shut down properly), I highly suggest you check your drive for errors before running Kaspersky (right click C drive in file explorer, select properties, select tools tab, click "error checking" button). Check disk (chkdsk) will then run on your next reboot into the OS.

Let me know if this helps

Jun 16, 2011 | Acer Aspire 5742 Notebook

1 Answer

Help, a friend got some virus on her machine. I cleaned off the virus but now we get the blue screen. She did not get OS disks with her computer. She is running MS XP Home Ed. SP2. I don't know what to...

I don't think the disk you have for the gateway will work due to the fact that is has a different serial number...if you try to load it, there will possibly be an error saying it's the wrong machine. try to boot the computer to safe mode. To accomplish this you need to start the computer as normal...then right after the bios screen(with the comp manufacturer logo) you want to press F8...there you will see a list of options...scroll through them till you get to safe mode and press enter...a screen may pop up telling you that you are running in safe mode, answer yes to this...while in safe mode, you can go to user accounts to see if the virus did something to your password(if you use passwords) and change it back. then you will want to shut it down properly and see if it will then if it won't go to safe mode then the virus probably corrupted your o/s and you will need to reinstall it. As for the operating system disk, you may be able to contact acer to see if they can send you a copy of the o/s disks...oh and also, there may be a partition on the hard drive that contains the recovery sector. Other than may need to start from scratch and wipe the harddrive clean and do a clean install with a new set of o/s discs or a new o/s

Dec 21, 2010 | Acer Aspire 3000 Notebook

1 Answer

Help, a friend got some virus on her machine. I cleaned off the virus but now we get the blue screen. She did not get OS disks with her computer. She is running MS XP Home Ed. SP2. I don't know what to...

Find any "generic" Microsoft Windows XP Home Edition CD-ROM disk.
Use that disk, and the 25-character product-key on the sticker on the bottom of the laptop.
Then, access ACER's web-site, and download the specific device-drivers that are found
on the ACER-customized Windows disk (which you don't have).

Or, contact ACER, and pay $20 to $40 to purchase a replacement "System Recovery" set of disks.

Nov 12, 2010 | Acer Computers & Internet

2 Answers

We have a spyware virus and can not get rid of it. lost manual for laptop. how do we restore it to its original settings?

If you can get into windows environment, you can try and defeat the malware by downloading malwarebytes free here or you can do a factory restore:

Click "Start" menu.

Click "Programs."

Click "Acer Recovery Management."

Click the "Restore" button on the bottom of the dialog box that opens.

Click "Restore System to Factory Default."

Click "Yes" in the warning dialog box which asks if you wish to continue the recovery process.

Click "Start" to restore the computer to the default factory settings.

If you cannot get into windows, Hold down the ALT button while tapping F10, right when starting the computer, before the Acer logo. The wizard will guide you through the rest of the process.

Sep 20, 2010 | Acer Aspire AS5530-5824 Laptop

2 Answers

Computer problem

virus protectors are like things in ancient world now days its spyware virus scanners lost there credibility to spyware programs cause spyware is quicker faster and they hide better but not from proper proggies
you need a strong firewall program like zone alarm
and spyware programs like spywareblaster and spy bot these programs are free bee's not shareware full functioning programs
you need to upgrade service pack 2 and internet explorer 7 with built in pop up blocker

wacovia pop ups are a phishing program looking to destroy comps these are spy ware and trojans hiding ready to strike once you get the recommended programs up these spy's should disapear

May 08, 2008 | Acer Aspire 5100 Notebook

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