Question about KitchenAid KBFA25ER Bottom Freezer French Door Refrigerator

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Kitchenaid KBFS20EVMS. A small plastic dowel that fits into the lid to the meat/cheese tray that spans the bottom of the fridge area has broken off. The large piece that it broke off of is attached to the lower right side of the fridge. Can this be replaced? How would I find out the part number and how to replace. thanks caryl

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Posted on Jan 02, 2017

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SOURCE: Kitchenaid side by side refrigerator

First thing I would this unit frosting up? Turn it off for two days...with the doors defrost completely. Clean out the condenser coils with a brush. Inspect and clean any gaskets not sealing. When up the back panel and check the compressor. It is that big black thing. Find and clean off the largest pipe. Watch the pipe...It will frost initially on startup. Does the frost remain after 5 minutes or turn to ice, water or dry out? If still frosty, you are low on gas. If other conditions, then you either are opening the door too often, those gaskets are damaged or you have defrost issues.

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SOURCE: kitchenaid side by side too cold. Freezes everything.

the damper motor on the refrigerator portion is not working properly

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SOURCE: Mullion strip between doors gets too hot!

Up to 125 degrees on the mullion heater is normal.

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SOURCE: How do I replace the Icemaker Ice Stripper Arm on

Remove the IM assembly from the freezer. Take off the front cover and there will be 3 screws to remove the module. Behind that are 2 screws , loosen them untill you can get the stripper arm out.

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SOURCE: How to change the water filter on my Kitchenaid Superba fridge?

The details are on page 6 of this manual or I have pasted them below.

Changing the Water Filter
1. Press the eject button to release the filter from the base grille.
2. Pull the filter straight out.
3. Turn the cap counterclockwise to remove it from the filter.
IMPORTANT: Do not discard the cap. It is part of your
refrigerator. Keep the cap to use with the replacement filter.
4. Align the ridge on the cap with the arrow on the new filter and
turn the cap until it snaps into place.
NOTE: You can run the dispenser without a filter. Your water
will not be filtered. Simply insert the cap all of the way into the
base grille and rotate the cap until it is firmly in place.
5. Remove the protective covers from the O-rings.
6. Push the filter into the base grille. The eject button will pop
back out when the filter is fully engaged.
7. Flush the water system. See “Water and Ice Dispensers.”

Posted on Apr 18, 2010

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