Question about Sony Cyber-shot DSC-W70 Digital Camera

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I dropped my Sony digital camera whilst in operation with the zoom barrel fully extended. Now the zoom barrell will not close as it is damaged. Any ideas on how much to fix. Thanks

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The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.


Posted on Oct 12, 2010

Testimonial: "Thanks Andrea for the quick reply. I will follow your advice and if it any solutions do work I will let you know Many thanks Dominic"


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Hx-1 zoom lens stuck in extended position

And you are sure, the battery does have enough power? because that could have caused the problem in the first place. But if it has enough power, you should check if anything could block the free movement of the lens barrel. Did you drop the camera, or bumped to anything, while the lens was out? When you don't see any damage on the outside, still it could be some damage on the inside, or a motor that won't work.
I should try to recharge the battery, and if after replacing the battery, the lens won't move, I should visit a service centre, or if a good photo shop is close by I would ask there with the camera in my hand, what they think of the problem.

Feb 08, 2014 | Sony Cyber-shot DSC-HX1 Digital Camera

1 Answer


I've had this happen on two cameras. One was dropped while the barrel was out, the other I'm thinking had some sand/grit between the barrels. Find a very small eye glass screw driver (flat head). When you turn the camera on and you can see the barrels trying to open, slip that little screw driver in the outer most barrel opening, just a little bit, and pry up. Sounds crazy, I know. But it worked for me on two separate cameras. Once you get the lens to pop out and stay out, zoom the les out as far as it goes. Using just the tip of your index finger, tap all the way around the barrels, making sure you circle each one of them. This is allowing the sand/grit/lint or whatever it is that is stuck, to come free. I also used a can of compressed air and shot it at the barrels from a 90 degree angle. Don't shoot it at the barrel head on because you may blow grit further back into the barrel. Just keep doing these steps repeatedly. If you actually get your barrel to open, put the camera next to your ear while zooming in and out. You might be able to hear the grit while the lens is zooming in and out. The first camera I did this to, was two years ago. I've shot probably 1000 photos with it since without any problems. Hope this works and if so, you may want to be a little more careful of sand/pockets with lint/camera cases with lint, etc.....

Mar 17, 2012 | Cameras

1 Answer

Camera will not come on but green light flashes and camera makes three beeping sounds. Already changed batteries and still same thing when powered on. What could be causing this problem?

The reason why your Samsung Digimax S500 camera beeps 3 times and shuts down is because the internal workings of the telescoping / retracting lens barrels may be damaged beyond reasonable repair, of the casual user, and the internal circuitry senses the malfunction.

And to open up and attempt to service any digital camera, with an electronic flash, is a dangerous proposition. The Samsung Digimax S500, for example, has an internal 320 Volt, 110 microfarad photo-flash capacitor that, if accidentally touched, would hit you like a stun gun. In fact, I had to discharge the capacitor by bridging two soldered contacts (just to the upper-left and upper-right of the "53", of the "STS2-53-SR" printed on the internal circuit board). And, even though I was careful to use an old, worn out flat-head screwdriver, electrically grounded (MUST have an insulated wooden or plastic handle), the discharge arc was so violent that it destroyed the tip of the screwdriver.

And don't think that the telescoping / retracting lens barrel can be "gently forced" open or closed, as the tiny DC motor has a plastic worm-gear on its shaft, initiating torque to a miniature train of 7 plastic spur gears, before reaching the final plastic spur gear track, 120 degrees part-way around the large outside lens barrel. So, to make a long story short, any attempt to manually move the lens barrel out, or in, will most certainly damage the spur gears, as absolutely no manual movement is possible at the worm gear on the motor shaft. And, anyway, the geared motor drive provides more than enough torque, by itself, to extend / retract the lens barrel, unless there is grit and debris interfering with the smooth motion of the gears and angled slots.

Sand, grit, and other debris can sometimes find its way between both lens barrels, and into the curved, 120 degree spur gear track. And since the 120 degree spur gear track is not lubricated, it can possibly be cleaned by very lightly tapping the camera on a table top, with the lens down (this is assuming that both lens barrels are fully retracted) , to loosen any debris, and then using a vacuum cleaner: Taking care to apply the open nozzle of the vacuum cleaner, tilted (to reduce its intensity), but directly on the perimeter of both lens barrels, so as not to **** the lens barrels out, yet apply a strong vacuum into the narrow grooves.

This may damage your camera -but do you really have a choice?

Also, a piece of paper can easily inserted between the lens barrels and run along the circumference to help clean out some of the grit. And repeat the process above, until the lens works.

But that's assuming that the problem is caused by dirt and grit in the inner workings of the lens.

The other cause for the telescoping / retracting lens barrel to malfunction is either the camera was dropped (while the lens barrels were extended), or the camera "POWER" button was somehow depressed while the camera was stowed away, and the lens barrel was prevented from extending. Either situations will break off 2 teeth of the final circular plastic spur gear, that powers the 120 degree spur gear track on the outer lens barrel. If you know either of these to be the case, then your camera cannot be fixed, and a repair would probably cost more than the camera.

Dec 04, 2011 | Samsung Digimax S500 Digital Camera

1 Answer

Camera turns on but lens dosnt extend fully

your camera lens may be stuck in the barrel.

Apr 11, 2009 | Cameras

1 Answer

'zoom error' on olympus sp-560 uz

I had this problem and managed to fix it. The camera was dropped on a stone floor and the zoom error was present every time it was turned on. A ring or other piece of the lens was bent or damaged, in my non professional opinion. A profesional repair is my advice. However you may try my fix at YOUR OWN RISK.

Switch camera on, when zoom extends, but before it closes down due to zoom error, gently but firmly push lens back in. Drop batteries for camera to reset itself. Repeat, if necessary.

My camera now operates fully and when the lens extends it now no longer makes the slight grinding noise.

Good luck and remember at your own risk.

Jul 30, 2008 | Cameras

1 Answer

Lens cover only opens half-way

If the lens barrel isn't fully extending on power up, that will prevent the lens cover shutters from springing open. There is a stationary prong that pushes the cover closed when the barrel is retracted.

Does the camera work otherwise? Take pictures thru the half open lens?

Jun 15, 2008 | Panasonic Lumix DMC-LZ7 Digital Camera

1 Answer

Olympus 8080 C 8080 wide zoom

It may have jumped a tooth, something like a car timing chain. The Zoom in this camera is a barrel that has 3 cams that rides inside another barrel that has "tracks" for the cams. The motor rotates the the outer barrel via gear teeth, forcing the inner barrel to extend or retract. There is a tab on the gear teeth that might index the position of the zoom lens. If this tab is in the wrong position, if the gear jumped a few teeth, the camera may not know where the zoom lens is in relation to the inner focusing lens, and cause the "zoom error" If that is the case, I can help you get it back into position. This is a theory, but does explain the tab on the gear and the constant zooming.

May 27, 2008 | Olympus Camedia C-8080 Wide Zoom Digital...

1 Answer

Lens barrell doesn't retract for zooming out, only for shutting off.

Hello, Sounds like you have a drive motor/gear assembly malfunction,this type of failure is costly to repair.
Best Regards, Russell

Oct 29, 2007 | Kodak EasyShare DX6490 Digital Camera

4 Answers

Zoom error too

if you spill any thing, like a soft drink,tea,coffee,etc. anywhere around the camera, when the lens barrel is open, it will cause it to stick when it is closed. so when it dries, you are stuck. put fresh batteries in, and with a rubber mallet, lightly tap on the face of the lens, when the camera is powering-up. do not hit it hard. after two taps, my camera lens opened up. you can clean the barrel with some wd-40, with a q-tip swab. use very sparingly. and next time, be very careful where you lay-down your camera. you never know......

Jul 08, 2007 | Fuji FinePix A350 Digital Camera

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