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Hello: My 5-week-old Acer Aspire M1610 desktop, running on Windows Vista factory installed, has occasional problems starting. Every so often, at startup, it stops at the loading windows line at the bottom of the screen. I then have to unplug to switch off. When it restarts it reads 'recommended windows repair', which I allow. When it finishes running through that it either tells me it has found nothing, switches itself off and then I manually restart (everything then OK)or, as this morning, runs windows repair and then restores me without a problem. Comet, from whom I bought it, looked at it and tried it over night and say it's OK. But clearly there is an intermittent fault. Any ideas please?

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Return it and ask for a replacement, if they refuse ask for your money back and take your business else where. vista is smart software it test the hardware that is installed while loading up, if there is a fault it will act up or in some cause not bootup at all.
the problem lies with the entire setup before you receive the pc.
let me know if this helps

Posted on Jun 01, 2008

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