Question about Western Digital WD Passport 250GB Portable Drive 250 GB Hard Drive

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My WD Passport 500GB is not working properly. I cant even reformat it. Is there any ways for me to repair it. When I start to reformat it wont start.

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  • 62 Answers

Ther migt be virus......scan your hard disk.......

Posted on Oct 12, 2010

  • justintarran Oct 12, 2010

    I made two partitions on it. And only one can be scanned, the other one cant be. there is no option for the second partition to be scanned.tsk3. How will i fixed this.

  • akash bansal
    akash bansal Oct 12, 2010

    sir,
    just open anti virus window and select to scan whole computer.........then it take 1 to 2 hrs to.complete then check.........

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1 Answer

How do i fix my hard drive wd 500gb


You really need to give more details on what the problem is and the model of your HDD...

Taking a wild guess here, maybe this is what you are looking for:
Hard Drive Repair And Data Recovery On 500GB Hard Disk

Jun 13, 2014 | Western Digital My Passport Essential...

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I have a mac Book Pro and have been backing up my photos to a WD Passport external hard drive for several months now. This morning the Passport did not even show up in the finder window. Its' Smartware...


Try plugging into another computer and if that works save all your data then format and try back on your own computer. If this doesnt work start to look into data recovery software. I use 1 called GDB (Get Data Back) which will read a lot of drives information when operating systems wont. Good luck from Scott

Jul 12, 2010 | Computers & Internet

1 Answer

My computer wont recognize the drive or allow me to reformat my passport.


Try downloading the device driver from western digital site for your respective OS. And try formatting it with the western digital inbuilt software, which works great.

Jun 30, 2010 | Western Digital My Passport Essential...

1 Answer

Movies constantly freezing (all genuine shop


If the hard drive is accessing quickly enough, the computer memory and or the processor speed are holding you back.

Apr 20, 2010 | Western Digital WD Passport 250GB Portable...

3 Answers

WD Passport 500GB - My Computer Panel Freezes trying to recogniz


i know this wont help you, but i am having the exact same problem, so at least you not alone. if you have found anything out i would appreciate the feed back and visa versa if i figure it out.

Sep 29, 2009 | Western Digital Computers & Internet

1 Answer

I have a 120GB Western Digital Passport external hard drive and it will not open up on my pc. the WD passport will turn ''on'' and light up and the pc will detect that a usb is plugged in but it will not...


Sounds like your passport is not working anymore. The fact that it wont work on another computer is a solid sign that something has failed in the device itself. Its possible that both of your comptuers have USB 1.1 but I would think this is unlikely.

I would plug it in to one of the comptuers, then go into your administrator tools then open your computer management tool(start>control panel> administrator tools> computer management). This will allow you to see if windows is detecting the drive at all. Sometimes if the file directory is corrupt, or the hard drive is even partially damaged, then it will not show up under "my computer" but it might show up under your computer management tool. If you see it on there, then there is probably something wrong with the hard drive that is not allowing the computer to recognize the device, or at least install it properly. If you dont have any crucial data, you can just simply reformat the drive and it might start to work after that. If you do, then you might have to take the thing apart and transfer the data by using the hard drive like it was just another drive on the computer.

If your computer does not detect the drive at all, not even on comptuer management, then I suspect the drive, or at least the adapter part of it is not working, in which case, you will need to remove the drive from the casing and use it as if it was another internal drive, you might be able to reformat it, then put it back in its casing, and hope that it works after that, but I have never taken a WD passport apart before, so I would recommend doing a google search to see if anyone else has done this before.

FYI, when I bought my WD passport, I bought a replacement plan with staples beucase I knew that with all the traveling I did, I would eventually break it. I have dropped it about 3-4 times only after about 4 months, the thing still works without any problems, but that just goes to show how well WD builds their drives, however, I am sure that if I wasn't so lucky, that I would be calling them up right now asking for a new one.

Jul 03, 2009 | Western Digital WD Passport 250GB Portable...

1 Answer

Hey, I have a WD 500gb passport and when i plug it in it takes ages to load and every click (i.e. on 'my computer') takes a while as it seems it's loading. I can get all the way to opening the passport and...


go into your command prompt...
click on start
click on run
type cmd
press enter
in the command window type
chkdsk d: (or whatever the drive letter is) /x /r
This will take a while to process especially for 500 GB so be patient.

Apr 29, 2009 | Western Digital Passport 160GB External...

2 Answers

Hooking up the WD Passport to a USB enabled CD/DVD player possible?


hmmm...it may just be a capacity and interface issue, with the flash drive being more 'accessible' through the USB interface than the wd passport.

Big issue..is the WD on USB 2.0, and the CD/DVD on USB 1.0?

Mar 10, 2008 | Western Digital Passport WDXML800UE...

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