I CONTACTED IRIVER AND WAS TOLD THAT IN ORDER FOR MY PLAYER TO WORK AGAIN I WOULD HAVE TO SEND IT IN TO THE COMPANY ALONG WITH (get this) $140 BECAUSE IT IS A HARDWARE ISSUE. PLEASE SHARE THIS WITH EVERYONE THAT HAS THIS ISSUE. I BELIEVE THAT IT IS ABSOLUTELY RIDICULOUS THAT I HAVE TO SHELL OUT MORE MONEY FOR SOMETHING OBSOLETE. SPREAD THE WORD IRIVIER IS NO GOOD.
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OK, one day i turned on mu iriver and it's say's "system file missing to restore the system files connect to H10 to iriver and i dont know how to connect it.The other proplem when playing the music it's like a scratch CD i dont know how to fix it.
iRiver H10 - Missing System Files
You must be connected to the internet for this to work:
1.Download the MTP Firm Updater Utility from iriver website - iriverinc.com/support (Audio Jukebox --> H10)
2. Unzip file, run .exe file, go thorugh wizard (if you are not in mass storage mode, it will give you instructions on the wizard on how to change this)
3. Select Recovery
4. Finish going through wizard
5. disconnect iRiver from computer, and wait for it to update - your player should be good.
If the problem happens again, then uninstall Windows Media Player 11 from your computer and rollback to Windows Media Player 10 (you will NOT lose any songs by doing so).
-Tha Mp3 Doctor
Go to the iRiver website, and see about getting a firmware upgrade. Most mp3 player companies can not restore the player's software using a firmware upgrade or reload, but some of them can. Once the system files are missing/deleted, if the firmware upgrade/reload does not resolve the problem, then the player is history. Hopefully, iRiver's upgrade will resolve that issue. Good luck!
What you need to do is set it on "Disk Mode" and check the firmware. Most problems like this occur due to missing or added files on to your firmware files. This corrupts the entire system, causing it to have strange malfunctions like yours.