Question about HP DeskJet F380 All-In-One Printer

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Paper jam message wont clear no paper jammed deskjet f380 printer

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This seems to be fault in the transport of the paper in the rollers. So if you have used any adhesive sticker printing, it is possible that some glue has got clogged into the rollers. If not there can be some jammed paper in the rollers or the mechanism.
So start this work only if you are mechanically able with the right tools.
Remove the covers to get access to the mechanism . Remove the motor drive assembly , the fitting of the motor to the mechanism. Once this is removed the rollers can be turned manually so that you will be able to feed a paper to see the progress of the movement while studying if there is any obstruction or damage to the paper.
There is a in-detect sensor, usually an opto-coupler , make sure this is not clogged or dirty as this IR detection feeds the signal to the processor for starting the motor drive feed.
Reassemble but make sure the rollers are aligned to be in equal gap to feed the paper without a side pull. Now you must print and see if the fault has changed. If not repeat the above work to confirm the area of obstruction.


The advice/tip given is with the belief that you are competent. You must attempt to do it yourself only if you are technically/logically able, especially when dealing with delicate devices, damaging while trying to open, Probing electrical/electronic circuits with high voltage or delicate components. Since the advice given by me is with the inputs provided and not based on a visual inspection, there can be further reviews required in some cases.

Posted on Oct 12, 2010

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Related Questions:

1 Answer

Paper jam


check if there is any piece of paper is jamed inside your printer i think that is why your printer always says paper jam

Jul 08, 2010 | HP DeskJet F380 All-In-One Printer

3 Answers

I had a paper jam which is now cleared but now the paper isnt feeding in and now it wont print


Are you getting an error message or not? (on the printer). You may need to reset it. See here.or here.
You may find the home support page for your machine here has some other helpful options.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Aug 10, 2009 | HP DeskJet F380 All-In-One Printer

1 Answer

HP deskjet F380 - 'status: paper jam'. There is no paper jam!


Unplug the power cord and while doing that make sure printer is powered on i mean do not turn off the printer using the power button. When you unplug the power cord than press and hold the power button for 30 seconds. Than release the power button and connect the power cord and then try to print.

Jul 21, 2009 | HP DeskJet F380 All-In-One Printer

1 Answer

Hp Deskjet F380 all in one printer gives messege paper Jam but...


Restart the spooler.
You have to do this even if it simply runs out of paper.
Its rubbish at sorting its self out.
It even complains you have no ink when you put in a full re-manufactured one!

Jan 20, 2009 | HP DeskJet F380 All-In-One Printer

1 Answer

Hp deskjet f380 paper jam


Normal 0 I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press the print button applying a slight amount of pressure on the Card Stock so it will feed through the printer. The reason for this, is in some cases I have been able to clear the paper track of debris that was deposited there over time.
Worth a try, as I have fixed a number of printers this way, saving costly repairs.
Hope this helps. Bud

Jan 07, 2009 | HP DeskJet F380 All-In-One Printer

1 Answer

Deskjet printer problem -paper jam still remains on the coputer mode.


my printer can't start a message appear : one of the composants may be expired

Dec 29, 2007 | Computers & Internet

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