Question about HP LaserJet 3390 All-in-One Multifunction Printer

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Scanning error cannot connect on hp laserjet 3390

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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ahamed100
  • 148 Answers

SOURCE: Scanning Error

You may need to download and install the HP drivers for your device. See this article:
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=buu00670&cc=uk&lc=en&dlc=en&dlc=en&lang=en

You may also find this useful:
http://h10025.www1.hp.com/ewfrf/wc/fastFaqLiteDocument?docname=nps05775&lc=en&cc=uk&dlc=en

Posted on Jun 12, 2008

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  • 1 Answer

SOURCE: HP LaserJet 3030 Message: Scanning error cannot connect

I had the same problem on XP and Vista and it turns out that if your don't have the HP Toolbox Running/starting up with pc this caused my problem. Once I lunched it to startup with I am able to scan using the Scan To Button on my Scanner.
-Cepedare

Posted on Dec 20, 2008

manojro
  • 495 Answers

SOURCE: HP Color LaserJet CM1017 MFP - won't scan

Please try installing software components for your MFP device.

Posted on Feb 12, 2009

  • 141 Answers

SOURCE: Lines on copy/scan/fax

You have something on your "scanner glass", the narrow piece of glass that the scanner "looks" through during adf use. Get some window cleaner or rubbing alcohol and clean it with a damp cloth. Often, it's correction fluid (Liquid Paper). A little dot is all it takes because the paper is traveling across the dot, effectively drawing a line down the length of the page.

Posted on Aug 04, 2009

  • 37 Answers

SOURCE: Hp Laserjet 2840 was scanning, suddenly it stopped

if you printer have more that a year, probably tle scanner mirrors and lenses are dirty, disasembly , clean and try again.

Posted on Aug 22, 2009

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1 Answer

Code 10. 1000 supply error hp laserjet 3390


Hi,

Remove the toner and shake it a little. You can put the toner back in the printer. If this does not fix the issue, Turn off the printer, unplug the power cable from wall outlet. Wait for 1 hour and plug the power cable and power on the printer

Regards,
Sean

Apr 11, 2013 | HP LaserJet 3390 All-In-One Printer

1 Answer

My hp 3390 is giving scanner error 6 message and this is following a power outage we experienced 02/09/2011. it wont scan, copy or send faxes though we can print and receive faxes. the scanner bulb moves...


this problem causes malfunction of CCD unit, observe that CCD unit moving both directions are not, its sensing the home position or not, even its crossing home position replace CCD, your problem will solve..Vinay...

Sep 05, 2011 | HP LaserJet 3390 All-in-One Multifunction...

1 Answer

Hi, I am trying to print with my HP LaserJet 3390 and it says 'No paper pickup'. Can you help? Regards, Peter G.


Try to perform the following steps in the mentioned order:

1. Verify that the media was inserted far enough into the input tray. In tray 2 (HP LaserJet 3390/3392 all-in-one), verify that the paper-length guide is in the correct position for the media size that you are using.

2. Reload the media in the input tray and press c00597632.gif to continue the job.

May 23, 2011 | HP LaserJet 3390 Printer

1 Answer

Hp 3390 work with w7 64x in scan mode ???


Your 3390 will only scan by using the Windows scanning software, the HP solutions do not work on Windows 7.

This is how you can scan from your 3390, assuming you have been able to get it working for printing on your system.
  1. Click the Windows (c01367376.gif ) icon.

  2. Click All Programs .

  3. Click Windows Fax and Scan .

  4. Click New Scan , and then click Scan .

Feb 26, 2011 | HP LaserJet M2727 MFP Series PS

1 Answer

The HP 3055 network printer, connected to 3 dell inspiron laptops doesn't print...it says it's offline, even though the screen on the printer says "ready." I tried adding a printer profile and...


Hi there,
Check the IP of the printer, it should be manually assigned, if you are not confirmed,
  1. Press menu/enter .
  2. Use the or the > button to select Reports , and then press menu/enter .
  3. Use the or the > button to select Config report , and then pressmenu/enter .
  4. The printer exits the menu settings and prints the report.

Try re installing the printer software from the cd, or download the full version from the links below for your area
HP LaserJet 3050/3052/3055/3390/3392 Asia Pacific Full Software Solution

HP LaserJet 3050/3052/3055/3390/3392 Eastern Europe Full Software Solution
HP LaserJet 3050/3052/3055/3390/3392 North America/Western Europe Full Software Solution
(The full software solution provides print, fax and scan functionality. This software solution is the same solution as the Version 4.0 in-box CD that came with your HP LaserJet 3050/3052/3055/3390/3392.)
You can download Printer manual from the link below
Printer Manual
If you require more assistance in this regard feel free to reply to this post
Best regards-BA

Jan 20, 2011 | HP LaserJet 3055 All-In-One Printer

1 Answer

I had to reinstall the software for an HP 3390 on a Windows XP workstion. The device can print and fax. However, when I try to scan a document I get the following message: The HP imaging device could...


The Print Diagnostic Utility diagnoses and resolves common printing problems and communication problems, including:

If you prefer, you can skip this information and go directly to downloading the tool .

  • Connectivity :
    • USB: Ensures that the USB connection from your computer to the HP product is working correctly.
    • Network: Ensures that the network connection between your computer and your network is working correctly. If the tool detects a network connectivity problem, you will be prompted to run the HP Network Diagnostic Utility for better results.
  • Spooler : Automatically restarts the print spooler, which sends print jobs from the computer to the product, if it has been stopped.
  • Online status : Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
  • Device manager : Checks for problems in Device Manager that would prevent printing.
  • Print queue : Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
  • Port : Checks the port settings for the HP product.
  • Driver : Checks for alternate-driver settings.
  • Conflicts : Checks for conflicts with other drivers, such as other printer brands.
  • Default printer : Checks the default printer setting and prompts to select the HP product as default (optional).

Oct 26, 2010 | HP LaserJet 3390 All-In-One Printer

1 Answer

Error messages 10 1000supply error for printer 3390


This error implies the print cartridge is not installed correctly.
The steps to resolve the issue: 1.Reinstall print cartridge. 2. Power cycle all-in-one. 3. If the problem is not solved, replace the cartridge.
Hope this helps!

Aug 31, 2009 | HP LaserJet 3390 All-In-One Printer

1 Answer

Error message for 3390 printer: No paper pick-up


Its probly giving you the 13.1 error which means that there is a paper jam. But theres probably not. The printer just thinks that there is one. Replace the pick up rollers and everything will work fine.

Jul 14, 2009 | HP LaserJet 3390 All-in-One Multifunction...

1 Answer

When trying to copy papers do not feed but if you scan they will


HP LaserJet 3050z, 3050 All-in-one, 3052, 3055, 3390 and 3392 versatile printer - Error reported: Document Feeder Jam ISSUE: How to correct the HP LaserJet 3050z, 3050 All-In-One, 3052, 3055, 3390 and 3392 versatile printer if this error is reported: Document Feeder Jam SOLUTION:
  • Clear the jammed media from ADF (HP LaserJet 3050, 3050z).
  1. Open the ADF cover plate. c01075161.gif
  2. Remove any jammed media with care.Take out the page gently. NOTE: Take care not to tear the paper. c01075162.gif
  3. Close the ADF cover plate.
  • Clear the jammed media from ADF (HP LaserJet 3390, 3392, 3052 and 3055).
  1. Open the ADF cover plate. NOTE: Check whether all packaging straps inside the ADF are removed. c01075163.gif
  2. Unload the jam clearance component.Lift the two handles with both hands until the component clutch is released.Rotate and lift the jam clearance component, and then put it aside. c01075164.gif
  3. Lift the green handle, and rotate the paper picker until it is opened. c01075165.gif
  4. Gently remove the page without tearing it.If you feel resistance, go to the next step. c01075166.gif
  5. Open the ADF cover plate, and loosen the media gently with both hands. c01075167.gif
  6. When the media are stopped, pull the media out gently along the shown direction. c01075168.gif
  7. Close the cover plate of the flat scanner (HP LaserJet 3390, 3392, 3052, 3055). c01075169.gif
  8. Pull down the green handle. c01075170.gif
  9. Insert the jam clearance component to reinstall it.Press the two reeds until the component is properly engaged.Install the clearance component correctly. Otherwise, paper jams will continue to occur. c01075171.gif
  10. Close the ADF cover plate. c01075172.gif
Have a good day

Jun 22, 2009 | HP LaserJet 3055 All-In-One Printer

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