We have a new Dell computer, it has not hook up for our printer/fax/
We are woundering how to hook it up?
Our new Dell has no plug in for our printer, I bought a new cable today and it does not work either. What do we do and need?
Thanks the Fishers
Re: cord needed to work with our new Dell computer
I have a g85xi my self and you will need to use a cable to connect from the g85 to your usb port on the dell i have a hp wich is basicly the same one end of the cable be square and the other end is a usb end
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Solution one: Check the fax connections
Use the following steps to check the physical connections, and then use the HP Fax Test Service.
Step one: Check the physical connections
Disconnect the telephone cord from the HP fax product, and then examine the connector on the end of the cord. Make sure that the cord has only two wires.
Figure 1: Two-wire telephone cord
Four-wire telephone cordGraphic: Four-wire telephone cordIf the cord has four wires, replace it with a two-wire phone cord.
If you must use a cord with four wires, use the converter that shipped with product. The converter allows a cord with four wires to work with a device that requires a cord with two wires.
Connect one end of the telephone cord to the telephone jack, and then connect the other end of the cord to the port labeled 1-Line on the back of the HP fax product. Figure 3: Fax only
1 - Telephone jack2 - Two-wire telephone cord to 1-Line
Connect a single-line telephone to the 2-Ext port on the back of the HP fax product. Figure 4: Fax and telephon
1 - Telephone jack2 - Two-wire telephone cord to 1-Line
Connect a single-line telephone to the 2-Ext port on the back of the HP fax product. Figure 4: Fax and telephone
1 - Telephone jack2 - Two-wire telephone cord to 1-Line 3 - Telephone
If other devices need to use the same telephone jack, make sure that they are connected to the 2-Ext port on the back of the HP fax product. Figure 5: Fax with answering machine and telephone
Pick up the telephone receiver and listen for a dial tone. Make sure that you can dial out using the telephone keypad.
If there is a dial tone and you can dial out using the telephone, the HP fax product is connected correctly to a working telephone cord and telephone jack. If there is no dial tone, check the configuration again and make sure that it is set up correctly.If You Still Having Hp Printer Problem Then Visit Official HP Printer Website On Below Link URL http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02263145
If You Still need HP Printer Online Help Then Follow Us On:
Have you already hooked it up? If so you will have to uninstall it. go to control panel, then printers and faxes click on your printer and uninstall it and unplug the USB cord from your PC. then run your install disk you got with the printer, if you don't have one you may be able to get one from HP or download the correct driver from their website. once you run the install CD follow the onscreen instructions and don't hook the printer to the PC until it tells you to.
You will have to replace the main board in order to get a new USB connection. Have you tried using the parallel connection. Looks like a regular parallel connection but smaller. It takes a special cable that was originally sold with the printer. We have those cables for $15 if needed. The USB cable may be out but the parallel connection may work fine.
SolutionStep one: Perform a power reset and connect the printer directly into the electrical outlet Remove all the paper loaded in the main input tray. Make sure that the product is turned off. Disconnect the USB cable from the back of the product. Disconnect the power cord from the product. Disconnect the power cord from the electrical outlet and wait 10 seconds. Reconnect the power cord directly into the electrical outlet and check for the following. Make sure that the power cord used is the one provided with the product. If a computer is connected to the product, make sure that the computer is connected to a grounded (three-prong) wall outlet. Make sure that the power cord is firmly connected to both the product and the power supply. Reconnect the power cord to the back of the product. Press the power button ( ) to turn on the product. Reconnect the USB cable to the back of the product. If the issue is resolved, proceed to Step six: Print a self-test page. If the issue continues, proceed to the next step.
your printer the g85 on the backyou will see below yhr bar codes where the power cord is four connections. looking at it from the back facing you on the far right is the power cord next to the power cord is the cord from the top lid second from the left i dont use this but i think it is the serial connection and far left connection is the usb cable the usb is the best on to use the two phone lines on what i call the leg or base far left remmber they need a special phone cord most cords only have two wires hooked up this on needs all four or it just want work right.hoop this helps