Question about Kodak Easyshare CD82 Digital Camera

1 Answer

Lens stuck open - goes half way back in and then comes out again - goes fully back in when plugged into computer no screen at all apart from the occasional lens error 315 message or date format setting when inserting new batteries

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 11,967 Answers

Fixing a Lens Error on a Digital Camera


This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.

The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.

A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.

Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.

The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.

Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.

Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Oct 12, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Shutters on the lens won't fully open


Stuck automatic lens covers are fairly. But usually it's very easy to fix, without even opening the camera. See this link for troubleshooting steps for this problem.

Dec 14, 2012 | Kodak EasyShare C633 Digital Camera

1 Answer

My camera is stuck with a black screen and the lense is half out, whenever I try pressing the on/off button the lense goes in then comes half out again from one press and it won't do anything else


Good day,

This tip will explain a few methods on how to try and fix your lens if it is stuck or you get a lens error on your screen.

Please note that all these methods are used at the users own risk and that I can not be held responsible for any damages or losses that occur while trying these methods.

1. If your camera is still under warranty, send your camera to the manufacturer to be replaced or fixed professionally.

2. If your camera is out of warranty try these methods.

  • Make sure your batteries are fully charged.
  • Remove the batteries for 10min. Replace the batteries and see if the problem persists.
  • Try compressed air. This method can be useful if there are any sand or any other object stuck in the lens motors. Use compressed air with a fine tip. Direct the air between the camera body and lens and move in a circular motion around the lens to complete a full rotation.
  • You can also try to tap the padded USB cover firmly on a flat surface like a table. This is sometimes a surprisingly effective method.
  • The last method is to try and force the lens. Turn of your camera and place it on its back on a flat surface. Look at the spacing between the lens and the body and see if the gap is consistent all the way around the lens. If the gap is not even it is likely that the camera fell while the lens was extended. Now VERY GENTLY push down on the lens were the gap is the biggest until you her a "click". This will indicate that the lens is back in place. Try powering back on.
  • If the lens does not extend or it extend and retracts turn of the camera. Hold the camera in your one hand and with the other hand turn the one part of the lens in a circular motion. Rotate both sections of the lens until you hear a "click". This will indicate that the lens popped back in place. Power the camera back on.
  • The last method you can use is to turn the lens while powering on the camera until you hear a "click". Power the camera of and back on to see if it works.
If any of the methods listed above failed to work for your lens problem it would be wise to take it on to a professional to get your camera repaired.

Thanks for taking the time to read my tip and feel free to let me know if it was of any help.

Regards
15073327

Jan 25, 2011 | Canon Cameras

1 Answer

LENS PROBLEM


The slightly open shutter is the reason for this problem. Thank God you mentioned it.
Solution: Try with your fingers to shift the shutter “blades” back and forth to see if they move freely. If they do no move freely it maens the shutter “blasdes” and stuck by particles/dust/something. So you just continue to shift them like that untill they are free again. Once they are free turn your camera back on and it should perform as normal.

Sep 18, 2009 | Sony Cybershot DSCW80 7.2MP Digital Camera...

2 Answers

Sony cybershot DSC-W170 lens malfunction


sounds like you have dust, sand of some type stuck in the retracting lense. Ive found someone to tell me to take out my batterys and SD card, then tap the bottom of the camera on a table top. Replace the batteries and power up. Doing this, I was told it loosens up the debri for the lense to retract to close and to open again.

Aug 24, 2009 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

Cannon G7 need help


Hi
Had the same problem a few months ago.There was a high pitchedwhisltle and I think the screen said "lens fault.turn off camera" or something similar.Bought a G9 to replace as the 7 was out of guarantee but sent the 9 back to the e-bay reseller as it was obviously secondhand with grit around the lens ring and the viewfinder.Ebay never again!.So 3 months ago ago I tried the G7 again with a fresh charged battery before I consigned the camera to the loft.I noticed that each time i switched on the whistle and message was there but the lens extended slightly further each timeso I kept rebooting until the lens was fully extended.Turned the camera off and on again and everything was back to normal.It seems that this may be Canons protocol when a camera goes back.Its been absolutely fine until today.It wont boot up at all.I have tried 2 fresh charged batteries and its dead.Any ideas anyone?

Nov 06, 2008 | Canon PowerShot G7 Digital Camera

2 Answers

Lens cover stuck DSC600


You may have the same problem that i had. It does involve taking the camera apart. Not overly difficult - just fiddly.
Let me know and i'll talk you thro' it

Jul 24, 2008 | Sony Cyber-shot DSC-S600 Digital Camera

15 Answers

Hi kodak v1253


I have the same problem, but it only started after I went to the beach and dropped the camera in the sand, it landed on its edge and did not go into the sand deep. I checked it thouroghly and did not see sand grains in the ports etc. I blew it off with compressed air lightly and checked again for sand. It looked clean to me. Then it started. It opened and then closed and I couldn't do anything to fix it. This is my second camera. The first one didn't open right either from the box, but I grabbed the lens as it opened and pulled it a bit until it popped and then it worked.

I fixed the problem on this camera.. so far. I turned it on and let the lens open. I figured the computer was getting, or not getting, a signal to keep it open. At the very base of the telescope lense i turned it a bit more in the direction it was already turning as it tried to open. I noticed that it stopped just short and as i applied a bit of pressure it moved another few milimeters...and whalahh, it stayed open and the camera worked. I turned it off and on and did not touch it, and then it closed again!! So I turned it back on and "forced" it a bit at the lowest telescope base again to make sure it was rotating fully and it moved again a few mm's... and then stayed on. Then I looked really really close at the rim around the lens and did see some "junk" I took a very thin, flat piece of metal, some kind of binder clip my wife had on the computer desk. It was very, very thin and I used it to "clear" around the channel of the telescoping lens and then blew it out again with air. Now the camera works without the little "twist" I had to give it to help it open. Maybe the camera has some sort of sensor that if the lense is not all the way engaged open, it shuts back down. Anyway, it worked for me.

Feb 11, 2008 | Cameras

9 Answers

Lens cover stuck open


I recently had the lens cover stick partly open.  There are 4 segments to the lens cover, and if we number them from the top, number 2 was not closing.
I gently flicked the segments a few times, in case there was a grain of dirt causing it to stick (although the camera has never been in a dirty or dusty environment).  This caused the lens cover to close fully each time, but now it would not open fully, segment 1 would not open, although it would stay open if moved by finger.
Anyway, after a bit of fiddling, I got it working properly again.  The way that the lens cover appears to work is that only segments 2 and 3 are pushed open or shut by springs, segments 1 and 4 are pushed open and shut by tiny tabs that catch on segments 2 and 3.  If the segments somehow get pushed out of alignment, then they either bind (causing the cover not to shut), or they get disconnected (causing the cover not to open fully.
Now I am not sure exactly what I did to get the mechanism form the stuck open state to the not opening state, but from there the way to fix it is to:
-With the lens open...
- Hold segment 2 in the closed position with firm finger pressure (which will tend to push it towards the lens).
- Push segment 1 towards the open position until you can see that it has cleared the edge of segment 2.
- Lift segment 2 way from the lens so that it will rub past segment 1 as you...
- Move segment 1 to the open position.
- Repeat if necessary to get the technique right.

I can't provide any guarantees, and I am not about to repeat the excercise on my camera, but it was a lot easier than sending it off for repair.

Dec 12, 2007 | Panasonic Lumix DMC-TZ3 Digital Camera

Not finding what you are looking for?
Kodak Easyshare CD82 Digital Camera Logo

62 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kodak Cameras Experts

kakima

Level 3 Expert

102366 Answers

Tony

Level 3 Expert

2600 Answers

Greg Cann
Greg Cann

Level 3 Expert

1114 Answers

Are you a Kodak Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...