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It start up but doesn't keep going to listen to the music,it's a brand new rca player

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Make sure the songs are in the right format - iTunes will not work with this player.

If the startup is defaulting to the wrong menu, however,:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Posted on Jun 01, 2008

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