a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Inside the case of that Fantom is a regular harddrive.
Also inside that outer case is a small circuit board, that either the harddrive plugs directly into it; or there is an interface block the harddrive plugs into, and there are wires from it, that connect to the small circuit board.
(The USB cable is connected to the small circuit board)
It is this small circuit board that usually goes bad.
My suggestion is to remove the harddrive inside, purchase an economical external enclosure, and install the harddrive in it. Have your harddrive back, and be able to use it as an external harddrive again also.
The Harddrive Inside: Harddrives are measured by their Width. A laptop harddrive is 2.5 inches across in width. (2-1/2 inches) A desktop harddrive is 3.5 inches.
The Fantom Titanium II 500GB's harddrive inside, is 3.5 inches,
Inside that LaCie external harddrive's enclosure is a regular SATA harddrive. The kind that fits in a desktop computer (3.5 inches in width), or laptop. (2.5 inches across in width)
Open the external enclosure (Case) of the LaCie, remove the harddrive, and install it into a suitable external enclosure. (Laptop size, or desktop size)
The external enclosure has a USB cable also. Just plug it into any available USB port on your desktop computer.
Do I know for a fact that the harddrive is okay, and this will fix the problem? No sir/maam I do not.
But IMHO this is the first diagnostic method to use.
IF the harddrive is a desktop sized harddrive, it could be installed in your desktop computer as a Slave drive. However the above method is so much easier, and it allows your harddrive to be an external harddrive once more.
Inside the external enclosure of the LaCie external harddrive, is a small circuit board that the Harddrive plugs into. It is this small circuit board that receives the damage in most cases.
If the problem is the Harddrive itself, a professional data recovery shop will;
A) Try a new, or good used harddrive circuit board. Check to see if the harddrive's circuit board received the damage.
B) If the circuit board proves to be good then the next step is to remove the Platters inside. The room used is a Clean Room. A room that is 99.9 percent dust free. (In most cases)
The Platters are installed into the case of a compatible harddrive, that has the Platters removed. Then as much information as possible is copied off.
There are other methods data recovery specialists use also.
[A Harddrive is built in a Clean Room. 99.9 percent dust free. The technicians wear a Clean Suit, that resembles what a doctor would wear in an operating room. They enter the work area after going through a corridor, fitted with air jets at various levels.
If a harddrive is opened up in a room that is not a Clean Room, the harddrive's 'life expectency' drops to a day, or a few hours. The dust 'kills' them ]
You could try using another USB port on your computer. Perhaps that USB port you have the IOmega external harddrive plugged into is bad.
More than likely not, though.
The problem is usually inside the IOmega's case. (External enclosure)
Inside that IOmega external harddrive's case is a regular harddrive as used in a desktop, or laptop computer. To explain;
Harddrives are physically rated in width, as well as type, and size. A laptop harddrive is 2.5 inches across in width. (2 and a half inches) A desktop harddrive is 3.5 inches.
The larger desktop harddrives are usually used in external harddrives that are 500GB, and larger. (Not always the case when it comes to the 500GB size)
Harddrives have two technologies, or types. IDE (PATA) or SATA.
You didn't state the Model Number so I can't even hazard a guess at this point.
The harddrive inside the case plugs into an Interface. The Interface may be separate, and connected via a cable to a small circuit board, or the Interface may be soldered directly to the small circuit board.
It is this Interface, and circuit board which go bad. The solution is to remove the harddrive inside, purchase an inexpensive external enclosure, and install the harddrive into it.
The external enclosure has a USB cable just like the IOmega external harddrive did.
As stated the harddrive inside is just a normal harddrive. Made by a harddrive manufacturer. Could be a Western Digital, or Seagate, or Hitachi, or Maxtor, or Fujitsu, or IBM, just to name a few. (Seagate bought out Maxtor)
On the harddrive will be a decal with it's specifications. You will also be able to physically measure the width.
This external hookup will support harddrives that are 2.5, or 3.5 inches in width, (And 5.25), plus will support both IDE (PATA) or SATA harddrives,
there is,open the 500gb external case and take out the hard drive. go to your nearest computer shop and pick up an empty external hard drive case for internal drives.make sure its a sata drive,get your hard drive and put it in and reconnect it to your computer. those cases run around 80 bucks to you may need to look online for one to get a better deal
Your Imega external enclosure has malfunctioned. If you can, you need to take the enclosure apart and take the harddrive out and test it with a computer desktop that has sata connectable, if your computer is able to read, then your iomega harddrive enclose suffer malfuction, if the computer isn't able to read the harddrive through the sata connection, then your harddrive is bad.
The problem that has been inherent with all LaCie external harddrives, is the interface in the case itself.
Interface: All external harddrives have a Style of harddrive that is used in a laptop, or one that is used in a desktop computer. Laptop harddrives are 2-1/2 inches across in width. Desktops are 3-1/2 inches across. Your LaCie will have a 3.5, (3-1/2) inch desktop style harddrive, inside the case.
There are two main Types of harddrives. IDE and SATA. (There is also a newcomer. SSD. SSD isn't being used in LaCie external harddrives at the moment, to my knowledge)
Your LaCie will use a SATA harddrive inside it. This is an example of an average SATA harddrive, http://en.wikipedia.org/wiki/File:Hdd.jpg The photo of this harddrive is tilted at an angle, that doesn't readily show the interface connection, but it helps to explain.
At the bottom of this harddrive in the photo, and to the left, is the interface area.
Viewing the harddrive, look at the four metal pins on the extreme right of the harddrive. To the left of these pins is the Jumper pin area. (Has a white jumper on two of those pins)
To the left of the Jumper area is an opening, and to the left of that, is a long slot. The first small slot area is for the 7-pin Interface cable. (Data cable) The next slot to the left, is for the 15-pin power cable.
This 7-pin Interface mates up to socket holes in a connector, of the case of the LaCie external harddrive.
It is this interface connector, inside the LaCie external harddrive case, that is the problem. Solution? Buy a quality, in-expensive External Enclosure, take the harddrive out of the LaCie, and install it in this enclosure.
Examples of 3.5 Sata External Enclosures, http://www.tigerdirect.com/applications/category/category_slc.asp?CatId=2780&name=3.5-eSATA-enclosure&Nav=|c:2778|&Sort=0&Recs=10 (From $15 to $35, is a good range for a decent external enclosure)