Question about Philips GOGEAR SA6045 MP3 Player

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Gogear 4G I have downloaded the patch from Phillips, updated all my ports, done everything they claim and yet win xp will not recognize the player. I have uninstalled windows media player 11, roll back to the previous version, reinstalled, nothing. Any ideas, this piece of equipment in the mean time is totally useless. Thanks.

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  • Anonymous Mar 25, 2009

    exact same as the problem described here, but i have vista. i bought the philips SA6045 in america and i live in europe? could this have something to do with it??

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The patch is worthless:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If this method does not work, get the product replaced. I usually do not admit this, but I work for Ph-----. Some computers cannot handle certain models. For instance, I love the SA5125 - it works for me, but I was personally unable to get an SA4111 working for me, and I work for the company. If the method mentioned does not work, it is hopeless.

-Tha Mp3 Doctor

Posted on Jun 01, 2008

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