Question about Canon Digital Cameras

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The lens of my Canon A710 PowerShot won't retract all the way when I turn the camera off. Then when I turn it on, the LED screen is dark. Also the shutter won't click to take a photo.Is it a total loss?

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I bought a new camera (the Canon A720 PowerShot). The guy at the camera store told me it would have cost $160 to fix it the old one. I asked him AFTER I paid for the new camera. I guess I will toss the old one after I take out the batteries and memory chip.

Posted on Jun 02, 2008

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Try resetting the camera by removing the battery for 20 mins. then replace the battery go to the camera's menu and set the Date and Time.

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Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ... Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But, here are some things that you can do that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, they're worth a try.

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Hi,Have got got a canon(powershot a710 is) whenever i turn on the camera i get a few beep noises and the screen remain black with the message'lens error,restart the camera'....and it then turns off.....I...


The lens is jammed. Usually dust or grit gets in the mechanism and causes it to stick. Could try blowing down the side of the lens but it will probably need taking apart and cleaning. It is not an easy job to do but it might be worth trying as it would probably cost too much taking to a repair shop.

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If it says lens error all you have to do is try pushing the lens back in. If that doesnt work, sorry! lol =(

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Lens error. restart the camera


Did you drop your camera? the lens mechanism might be jammed,Did you brought it from the beach? It might have some dust or sand particles inside the lens. Have You changed the batteries? It can also be caused by poor battery.Please recharge battery or change new alkaline batteries. this website might also help you.

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