Question about Microsoft Xbox 360 Arcade
Hello there, sorry to hear about this problem. This is unfortunately fairly common with the Xbox 360, it means the unit has internal hardware failure and is having problems. Depending on how old your system is, Microsoft will fix this for free, or there may be a small fee. At this point you will want to call Microsoft at 1-800-4-My-Xbox, unless you want to try and replace it yourself. I recommend you call them and explain the problem, they will definitely get you fixed up.
Please be sure to rate my answer 4 thumbs up, it is extremely important to me. I would be forever grateful. If you have more questions on this or need further clarification please just respond to this answer and I will get right back with you. So sorry you have to go through this, but Microsoft will definitely help get you fixed.
Posted on Oct 12, 2010
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Posted on Jan 02, 2017
Tips for a great answer:
If you get the Xbox 360 1 red light message, it means that the problem is either with the DVD drive, or with the hard drive.
Fortunately, the Xbox 360 1 red light message is not something that you should worry about. In order to identify which of the two drives the Xbox 360 1 red light messages is referring to, just look the code number that the screen displays. DVD drive errors are identified with the codes E64, E65 and E66, whereas hard drive errors are identified with codes E67, E69 and E79.
Once you identify which error the Xbox 360 1 red light message is pointing to, fixing it is really easy. The guide available at Fix-xbox360.info will tell you what to do in each case, as well as what to do in case you get any of the other Xbox 360 lights messages. Check it out.
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