Question about T-Mobile Dash Smartphone

1 Answer

My screen is black

Mt screen on my tmobile dash is black. The buttons light up and i can recieve calls.
can you help me please?

Posted by on

  • Anonymous Jun 01, 2008

    My screen is black too! What can I do to fix?

  • Rorman Jun 10, 2008

    Black Screen also. T-Mobile Dash.

    Screen turns to black, and its very frustrating.



    Also this phones battery does not last long between charging.



    Also this phone is malfunctioning and I haven't gotten my rebate yet.



    BOO TMobile Dash!



×

1 Answer

I just posted for someone else with the same problem. My suggestion: have the following company fix it for you: http://www.mobile-device-repair.com. They repaired my phone in under a week and it was just $75. The other option is to spend some time finding a screen online, get the tools, and repair it yourself. That solution will be a bit cheaper but also a little more risk.

Hope that helps.

Posted on Jun 03, 2008

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1 Answer

How to reset tmobile dash...?


It's a very simple process and can be done within minutes. Here's how you perform a hard reset on this thing:


  1. Press the left and right soft keys simultaneously.
  2. While pressing the soft keys, press and hold the On button for a couple of seconds and then release it.
  3. You will see a screen that tells you to press Send to reset the device. The Send button is the green Call button. Press it and the process is over.

Hope this one solved your problem. If you have additional doubts, please come back to us.


Regards
Sunny.


P.S: If the solution is helpful, please accept the solution.

Jul 08, 2011 | T-Mobile Dash Smartphone

1 Answer

My dash keeps freezing up on the white tmobile page them on the windows mobile part ive tried holding the 2 button and the power button all it does is turn off and i tried holding the soft keys when...


first remove the battery then reinstall it, hold the 2 soft keys and the power button at the same time, do not release either, til the reformat screen appears... then press the green call button.

Apr 20, 2009 | T-Mobile Dash Smartphone

1 Answer

Tmobile dash


You actually have to call in to T-mobile on this so they can push a software update to your phone to update your fave5. Call in and ask for PDA.

Jan 30, 2009 | T-Mobile Dash Smartphone

1 Answer

Resetting my tmobile dash?


turn off phone, press and hold the 2 top soft buttons under the screen (not the larger ones with the phones on them). Press and release the power button while still holding the other 2. Wait a few seconds, when the screen changes you can release the 2 buttons. After a few minutes it will ask you to push the call button to reset. Make sure you have your contacts on the sim card, because all personal settings are erased.

Aug 28, 2008 | T-Mobile Dash Smartphone

2 Answers

Dash stuck on opening TMobile screen


The Windows Mobile installation may be corrupted.
The only way to fix that problem is by re-installing the windows software on the phone.
You can get the software for the T-mobile dash at the following link: http://www.t-mobile.com/wmupgrade/
Be warned that if you use this method most of the data on the phone will be lost, like text messages and etc. Your contacts should be fine as the are stored on the SIM Card and if you have been syncing your contacts with your PC then they should get loaded when you do the up

Jul 04, 2008 | T-Mobile Dash Smartphone

2 Answers

T-mobile dash


I tried using a the google mail java app on my tmobile dash. It froze up on me, and when i turned it back on it just stays at the "tmobile" splash screen. I have tried using the soft key and power button reset but it doesnt work. What's weird is that it wont power down unless I take the battery out. It powers on, shows the tmobile splash screen, then freezes. Is there any other way to reset it or is it totally bricked? I bought it new off craiglslist so tmobile wont replace it for me cause I'm using it unlocked on cingular.

Ok bro I know I am a bit too late to help you with this problem but someone else may benefit from these directions. I see most places online only have half advice about this very common problem with T-mobile Dash.

This is what you need to do, you have to do a hard reset exactly like "reviel" mention. Also like he said timing is essential but the trick is that you need to show some patience through the process.

Note: Please read the directions completely before doing anything for better results.

Step 1: Take your battery out and shut off your phone
Step 2: Press and hold the two soft key buttons.
Step 3: Press and hold the power button for exact two seconds, 1001, 1002 and release, but continue to hold the two soft key buttons.
Step 4: Within seconds a black screen with some text will come up asking you to confirm if you wanna delete everything; and right then you let go of your soft key buttons and press the green call button (also known as the "send key").
Step 5: You are done but not really, your job now is to find something else to do and leave your phone alone for at least 2 minutes. Eventually if you don't have a SIM in it, it will prompt you for it and you click the soft key to choose "OK"; also, it will ask you to confirm to restart and you click the soft key to chose "Done" for it.

Wait a minute for it boot up and overall it should do it.

May 31, 2008 | T-Mobile Dash Smartphone

4 Answers

Won't Boot Up, Alternates between Windows screen and TMobile screen


Master repoot the phone. You will loose all data, but you can recover the phone.

1. PRESS AND HOLD BOTH SOFT KEYS.
2. WHILE HOLDING DOWN SOFT KEYS, PRESS AND RELEASE THE POWER BUTTON, WAIT 3-5 SEC. (PHONE SHOULD POWER ITSELF ON BY DOING THIS)
3. RELEASE THE TWO KEYS SOFT KEYS.
4. WHEN SCREEN ON DASH LOOKS LIKE IT'S IN DOS FORMAT, PRESS SEND (GREEN ANSWER KEY)

May 16, 2008 | T-Mobile Dash Smartphone

6 Answers

My Tmobile dash will not turn on. When I put it on the charger, the green light comes on (and it charges), but when I attempt to turn it on it does not come on.


It may be the storage card - if you take the storage card out it will boot up and you can put it back in. - pain in the a## but it may work. Or Try taking the SIM card out, boot it up, turn it off, replace the card, and turn it on again Last resort is a hard reboot to set it back to factory default. reboot system by holding down the two - - keys above the house and arrow while the phone is off. Then you continue to hold while you push the power button on the side for 2 seconds. Should go to white screen then black screen. once at black screen hit the green call button and follow the rest of the prompts.

Feb 29, 2008 | T-Mobile Dash Smartphone

1 Answer

Camera problems


you can do a software reset.......to do this the phone needs to be off. press the soft keys (buttons with the lines on them above the back arrow and home button) and press the power button and keep you fingers on the soft keys until a black screen with white writing pops up....by pressing the green call button here, it will reset the phone.....good luck!

Dec 31, 2007 | T-Mobile Dash Smartphone

1 Answer

Tmobile dash problem


does it happen on speaker>? if it does, it means the speaker is blown, and youll need another. call t-mobile or htc for that.

Nov 18, 2007 | T-Mobile Dash Smartphone

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