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Problem(s) - Display, Memory... something?

A few weeks or so ago my girlfriend's laptop (a Toshiba Satellite A105-S4284) decided to shutdown on her without warning and refuse to start back up. After a few attempts, we did see it start, but it proceeded to freeze and work only intermittently. At some point we were treated to a full startup where it popped open a window that said the problem was caused by memory. We though "alright, memory" and just recently bought some (making sure it was the right kind, of course) when our budget could handle it.

The memory arrives today and we're understandably excited that we'll have the laptop back in working condition (she herself - an artist who had much of her work on her laptop - being particularly relieved). Having experience putting in laptop RAM, she proceeds to pop it in place and goes to turn on the computer.

Nothing. In fact, this is more nothing than we're used to - a nothing similar to our last few attempts when the computer initially started acting up. There is a little noise from in the machine, suggesting it's not completely dead, but only intermittently can it fully start its process of buzzing, whirring, and consequently, starting up.

On the occasions that it does get itself going, things seem to be fine. That is until it crashes, freezing completely and then going to a black screen and the aforementioned state of "nothingness." This will either happen on its own (given adequate time) or when the laptop is slightly moved (I had it on my lap, went to put it down, and bam, it did it again).

Also of note is the fact that the display will sometimes in these cases "glitch out" a bit - leaving odd blocks and lines of color.

Help, please?

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  • Zhicago Jun 01, 2008

    Already made sure that the memory was in correctly and not defective, so I'm open to other options :x



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  • 57 Answers

Several things here:
-memory is not seated correctly
-the memory is defective
-mobo problems.
Try reseating the memory first and rebooting.
Try another stick of ram if available.
Let me know the results.

Posted on Jun 01, 2008

  • Jill George
    Jill George Jun 01, 2008

    Have you scanned the machine to make sure that virus', spyware, trojans, etc. are not the problem? If so, Toshiba has a diagnostic utility I'd like you to run. That might help pinpoint what else might be wrong.
    Download this and run it.
    If you haven't scanned the machine, go to TrendMicro and use their online tool

    The video chipset is another possibility. Does the laptop use the Intel chipset or the ATI? Also, has the bios been upgraded? What version is it currently?

  • Jill George
    Jill George Jun 01, 2008

    More on the bios, This update mentions fixing some of the things you mentioned in your original post. This is something to look at.



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