Question about Samsung UpStage SPH-m620 Cellular Phone

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Phone died I have a UpStage phone by Sprint. I tried to make a call and message came up call is incomplete.Tried to send text did the same thing, so turned phone off and now phone will not come back on not doing anything at all.

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  • HydroNut Jun 01, 2008

    Have the EXACT same problem... can't find anything on it... anybody?

  • Anonymous Jun 03, 2008

    So my phone's working again... I don't know how or why, but it is. I let it charge all night while poking at the worthless reset button, then carried it around with me for the next two days while I was searching for a new phone, then one day my mom was playin' around on the Sprint website and was changing some stuff on our plan and the "SAMSUNG" logo appeared but wouldn't go any further than that. I charged the phone and it started right up. I didn't lose any of my contacts either!

  • duckspy Mar 21, 2009

    Exact same thing happened to me, the message appeared.
    Sucks that we can't take out the battery or something.

  • Anonymous Mar 30, 2009

    It just happened to me, and the reset button didn't work. I've already had to have this phone replaced once, and my contract expires in 8 months :( I don't even use it that much.

  • Anonymous Apr 13, 2009

    Same thing-will only work for 30 seconds now-just enough for me to get my contact info out- and then dies!  5 months to go on contract...it just feels like a scam, if they're going to plan for obsolescence why can't they do it closer to the contract expiring-makes me want to change to verizon or att

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Alright, got the solution. All you  neeed to do is use a small pin to press and hold the RESET  button (it's on the side) for about 5-10 seconds. Then press the END button to turn it on, and it should work.

Posted on Mar 21, 2009

Just happened to me too. And I really liked this model

Posted on Jun 09, 2008

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Same here it just happened to me

Posted on Jun 03, 2008

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emann023 - Thank You So Much!
I put the battery wallet away a long time ago since it is so stupid looking. After seeing your post I went and tried it out, it still didn't work, but then I turned it on and immediately plugged it in and it's working!

The phone is still **** and broken, but now I can get my numbers out of it! Thank You So Much! I'm sure if I brought it to Sprint I would get the 'Sprint Shuffle' and no help whatsoever.

THANKS AGAIN.... !!!

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Jan 26, 2008 | Samsung UpStage SPH-m620 Cellular Phone

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