Question about Video Game Consoles & Games
Hello there, sorry to hear about this problem. This is unfortunately fairly common with the Playstation 3, it means the laser unit on the actual disc drive of the Playstation is having problems. Depending on how old your system is, Sony will fix this for free, or there may be a small fee. At this point you will want to call Sony at 1-800-345-7669, unless you want to try and replace it yourself. It is very hard to do though. I recommend you call them and explain the problem, they will definitely get you fixed up.
Please be sure to rate my answer 4 thumbs up, it is extremely important to me. I would be forever grateful. If you have more questions on this or need further clarification please just respond to this answer and I will get right back with you. So sorry you have to go through this, but Sony will definitely help get you fixed.
Posted on Oct 12, 2010
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Posted on Jan 02, 2017
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Nov 02, 2013 | Sony Playstation 3 (PS3) Console
on Jan 30, 2010 | Video Game Consoles & Games
If your PS3 won't read your disc, then try the tips below. They may help you fix your PS3.
Firstly check the actual disc that you are trying to play for scratches, smudges and dirt. If it is smudged or dirty clean it (instructions are in the PS3 user manual). In any case, try another disc in the PS3 and see if that works. If it does then most likely the cause of your problem is the disc. It may be too scratched up, from the wrong region - [many discs are locked to a certain region and will not play on a system in another region], etc.
If your PS3 will not read any disc, try turning it off and on again - Place it in standby mode (when it shows the red light) and flip the switch on the back, or if it is a slim place it in standby mode and unplug it. Wait a couple minutes and turn it back on again.
Unfortunately if that doesn't work try resetting it may fix the PS3. Press and hold the power button for 5 seconds until you hear 2 beeps. This will reset the PS3's settings.
If your PS3 will not read disc still then the lens may be dirty. You can fix this by getting a lens cleaner. Most electronic stores sell them. Follow the instructions on the lens cleaner.
However if your PS3 will not read disc, then you have a more major problem. In order to fix your PS3 you will either have to send your PS3 to Sony for repairs, or get a good PS3 repair guide and fix it yourself.
If your PS3 is still under warranty, then I would recommend that you send it to Sony for repairs since you will void your warranty if you open your PS3.
However if your warranty has expired, the fastest and cheapest option to get your PS3 working again is to get a good, step-by-step PS3 repair guide and repair it yourself. You see, if you were to send it to Sony, they will charge you around $150 and there will be a 4-6 week wait to get your PS3 back, or you will get a refurbished unit. Good repair guides costs downwards of $75 and offer 1 hour fixes so that you can get back to using your PS3 as quickly as possible.
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